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WARNING!! Avoid TIE-FAST and ADG!!
Around November of 2003 Ron Lewis (owner of Sierra Stream and Mountain,
AKA TIE-FAST, who makes knot tiers and other tools) said that he had waders that a customer ordered but never picked up. I tried them on. The salesman, Lincoln Gray did have concerns about the waders being tight in the stomach. AFTER the salesman voiced his concerns, I asked the owner, Ron Lewis, if I should get special ordered waders. He said the extra cost was a concern and that he recommended that I get the Medium Kings that the customer did not pick up. THAT WAS RON LEWIS, THE OWNER¹S RECOMMENDATION, I DID NOT INSIST ON GETTING THE MEDIUM KINGS!!. These were adg waders that retail for $160. In March of 2004, I talked to David Ahn, owner of ADG (the manufacturer of the waders). I told them that the waders were leaking, and told him my height, weight, and chest measurement.He said that it sounded like the medium kings I got were too small, and that I needed custom fit waders. He agreed sell those to me for $40. They said to get my measurement following the directions on their website, and return the waders to Ron Lewis, owner. David Ahn said he was going to call immediately calling Ron Lewis. I later called David Ahn back, and he told me that Ron had said that I insisted on getting the waders even tho he suggested I not get them. He said that I would have to talk to Ron. It was a blatant lie that I insisted on getting the waders, I specifically asked Ron if I should get specially sized waders and he said I should get the Medium kings (that he had because a customer specially ordered but never picked up) because custom fitted waders were much more expensive. Plus the leaks had little to do with the waders being tight in the stomach, the leaks were all bellow the knee. I then went to Sierra Stream and mountain (AKA tie-fast), and Lincoln Grey told me that David Ahn of ADG had said under no circumstance would ADG honor my warranty, and said that if I wanted the custom fit waders that David Ahn had agreed to sell me for $40 I would have to pay $270). He said they would try to see what they could do about the leaks. I went home and got my waders and gave them to Lincoln. The next day Ron lewis yelled at me and said I had abused the waders, since they had holes in the bottom of the neoprene feet. He said that I must have been walking around with my boots off, which is untrue. Another fly fishing store in Chico is Fish First. They are a well respected store in northern california. I told my story to the manager, Will Turek, and showed him the waders. He said that I got a ³bum deal². He said that the holes were not caused by abuse, but probably by either how I distribute my weight or gravel that naturally gets into the boots. He said he had never heard of ADG, but if it had been a manufacturer that he dealt with he would call them and see what he could do. He suggested I call the better business bureau. I have not gotten a response from ADG, and they are very difficult to get a hold of by phone. They also never reply to emails. I have made a complaint to the BBB about ADG and TIE-FAST (aka Sierra Stream and Mountain, in Chico ca). |
WARNING!! Avoid TIE-FAST and ADG!!
Steve Sullivan wrote in
: I then went to Sierra Stream and mountain (AKA tie-fast), and Lincoln Grey told me that David Ahn of ADG had said under no circumstance would ADG honor my warranty, and said that if I wanted the custom fit waders that David Ahn had agreed to sell me for $40 I would have to pay $270). He said they would try to see what they could do about the leaks. I went home and got my waders and gave them to Lincoln. The next day Ron lewis yelled at me and said I had abused the waders, since they had holes in the bottom of the neoprene feet. He said that I must have been walking around with my boots off, which is untrue. Another fly fishing store in Chico is Fish First. They are a well respected store in northern california. I told my story to the manager, Will Turek, and showed him the waders. He said that I got a "bum deal". He said that the holes were not caused by abuse, but probably by either how I distribute my weight or gravel that naturally gets into the boots. He said he had never heard of ADG, but if it had been a manufacturer that he dealt with he would call them and see what he could do. He suggested I call the better business bureau. I'm really confused about how trying to trade in a pair of waders that don't fit for custom-made waders is a warantee issue. Your problem isn't with ADG. Had you called ADG and told them that your feet wore out, instead of complaining about getting a different custom size, you would have been sent a pair of spanking new waders. You could have sold these, and used the cash to get the custom waders you wanted. You said in your original post that you got the waders in trade for some work you did for the shop owner. Maybe the work was worth a pair of waders he was stuck with, and not a custom made pair. Maybe you should have gotten some other merchandise he had laying around, instead of waders you didn't think fit. Last but not least, if I were hoping to sell you your next pair of waders, I would tell you what you want to hear, too. Scott |
WARNING!! Avoid TIE-FAST and ADG!!
"Scott Seidman" wrote in message . 1.4... ....Last but not least, if I were hoping to sell you your next pair of waders, I would tell you what you want to hear, too. Which is exactly why some of us have consciously chosen never to go into any sort of retail business. :) Wolfgang oh? no? they don't fit that way? well, maybe if you tried jamming them up yo.....um.....ahem.... |
WARNING!! Avoid TIE-FAST and ADG!!
In article ,
Scott Seidman wrote: Steve Sullivan wrote in : I then went to Sierra Stream and mountain (AKA tie-fast), and Lincoln Grey told me that David Ahn of ADG had said under no circumstance would ADG honor my warranty, and said that if I wanted the custom fit waders that David Ahn had agreed to sell me for $40 I would have to pay $270). He said they would try to see what they could do about the leaks. I went home and got my waders and gave them to Lincoln. The next day Ron lewis yelled at me and said I had abused the waders, since they had holes in the bottom of the neoprene feet. He said that I must have been walking around with my boots off, which is untrue. Another fly fishing store in Chico is Fish First. They are a well respected store in northern california. I told my story to the manager, Will Turek, and showed him the waders. He said that I got a "bum deal". He said that the holes were not caused by abuse, but probably by either how I distribute my weight or gravel that naturally gets into the boots. He said he had never heard of ADG, but if it had been a manufacturer that he dealt with he would call them and see what he could do. He suggested I call the better business bureau. I'm really confused about how trying to trade in a pair of waders that don't fit for custom-made waders is a warantee issue. Your problem isn't with ADG. I did not call them up trying to trade. I told them that the waders had leaks. I also asked them about the size difference between medium kings and large kings. These waders have a 5 year warranty, I and I started getting leaks after less than 5 months. Had you called ADG and told them that your feet wore out, instead of complaining about getting a different custom size, you would have been sent a pair of spanking new waders. You could have sold these, and used the cash to get the custom waders you wanted. You are incorrect about the circumstances You said in your original post that you got the waders in trade for some work you did for the shop owner. Maybe the work was worth a pair of waders he was stuck with, and not a custom made pair. And no where did I say it was. I called adg, told them my waders had leaks in them. I asked them the size difference between MK and LK, and gave them my dimensions. They said a custom sized wader would be more appropriate. They said to return the waders to Ron and that their would be a $40 charge for the price difference. Maybe you should have gotten some other merchandise he had laying around, instead of waders you didn't think fit. The problem with the leaks was all bellow the waist. Every comment you have made is false, are you a troll? |
WARNING!! Avoid TIE-FAST and ADG!!
In article ,
Scott Seidman wrote: I'm really confused about how trying to trade in a pair of waders that don't fit for custom-made waders is a warantee issue. Your problem isn't with ADG. Had you called ADG and told them that your feet wore out, instead of complaining about getting a different custom size, you would have been sent a pair of spanking new waders. You could have sold these, and used the cash to get the custom waders you wanted. You obviously are a troll. I looked back at my original message to make sure I was clear and see I typed this: "In March of 2004, I talked to David Ahn, owner of ADG (the manufacturer of the waders). I told them that the waders were leaking, and told him my height, weight, and chest measurement.He said that it sounded like the medium kings I got were too small, and that I needed custom fit waders. He agreed sell those to me for $40." I believe this fairly clearly shows everything you say is false. Do you work for adg or tie fast? |
WARNING!! Avoid TIE-FAST and ADG!!
"Steve Sullivan" wrote... Scott Seidman wrote: I'm really confused about how trying to trade in a pair of waders that don't fit for custom-made waders is a warantee issue. Your problem isn't with ADG. Had you called ADG and told them that your feet wore out, instead of complaining about getting a different custom size, you would have been sent a pair of spanking new waders. You could have sold these, and used the cash to get the custom waders you wanted. You obviously are a troll. I looked back at my original message to make sure I was clear and see I typed this: "In March of 2004, I talked to David Ahn, owner of ADG (the manufacturer of the waders). I told them that the waders were leaking, and told him my height, weight, and chest measurement.He said that it sounded like the medium kings I got were too small, and that I needed custom fit waders. He agreed sell those to me for $40." I believe this fairly clearly shows everything you say is false. Do you work for adg or tie fast? Steve - take a deep breath and step AWAY from the keyboard. You also said in your post, "I have made a complaint to the BBB about ADG and TIE-FAST (aka Sierra Stream and Mountain, in Chico ca)." As Scott said, your beef isn't with ADG, but with the store that allegedly forced you to buy the incorrect size. My recommendation would be to forget about it, and never give any of your money to that shop again. Make sure your next set of waders are nice and loose, do some bending in them when you try them on, and go with a brand like Simms or Orvis, although if you buy them too small you'll end up with the same problem. BTW, I wouldn't have thought about Scott's "trade-them-for-the-wrong-size-and-sell-them" gambit, but I'm not a devious asshole troll. :) -- TL, Tim http://css.sbcma.com/timj |
WARNING!! Avoid TIE-FAST and ADG!!
In article %mmcc.80107$w54.446499@attbi_s01,
"Tim J." wrote: Steve - take a deep breath and step AWAY from the keyboard. You also said in your post, "I have made a complaint to the BBB about ADG and TIE-FAST (aka Sierra Stream and Mountain, in Chico ca)." As Scott said, your beef isn't with ADG, but with the store that allegedly forced you to buy the incorrect size. Where did I alleged that the stored forced me to buy the incorrect size? The problem is with the neoprene booties. The problem has nothing to do with the waders being tight in the stomach. ADG rescinded my warranty because TIE-FAST claimed I insisted on buying the waders. A) tie-fast lied B) the holes in the feet have nothing to do with the waders being tight in the stomach. This is entirely a warranty issue of waders less than 6 months old with a 5 year warranty that has been voided by the manufacturer. If ADG had said "ok, send in your waders and we will give you a new pair of the same sized waders" I would not be unhappy. The fact that ADG rescinded the warranty makes them a part of this. I sent them a email saying that A) TIE-FAST did not tell the truth about my "insisting" on getting the waders B) the problems with the waders were all bellow the waist C) I also gave them the name of the person at Fish First who looked at the waders, and confirmed that it is a manufacturer issue. My recommendation would be to forget about it, and never give any of your money to that shop again. Make sure your next set of waders are nice and loose, do some bending in them when you try them on, and go with a brand like Simms or Orvis, although if you buy them too small you'll end up with the same problem. BTW, I wouldn't have thought about Scott's "trade-them-for-the-wrong-size-and-sell-them" gambit, but I'm not a devious asshole troll. :) |
WARNING!! Avoid TIE-FAST and ADG!!
"Steve Sullivan" wrote in message ... ...B) the problems with the waders were all bellow the waist... Um.....pardon me, but one can hardly escape the conclusion that some of them were actually above the neck. Wolfgang which, unless one walks with one's rear flippers skyward, is bound to cause some serious warantee issues. |
WARNING!! Avoid TIE-FAST and ADG!!
"Steve Sullivan" wrote... "Tim J." wrote: Steve - take a deep breath and step AWAY from the keyboard. You also said in your post, "I have made a complaint to the BBB about ADG and TIE-FAST (aka Sierra Stream and Mountain, in Chico ca)." As Scott said, your beef isn't with ADG, but with the store that allegedly forced you to buy the incorrect size. Where did I alleged that the stored forced me to buy the incorrect size? Your words were, "The salesman, Lincoln Gray did have concerns about the waders being tight in the stomach. AFTER the salesman voiced his concerns, I asked the owner, Ron Lewis, if I should get special ordered waders. He said the extra cost was a concern and that he recommended that I get the Medium Kings that the customer did not pick up. THAT WAS RON LEWIS, THE OWNER¹S RECOMMENDATION, I DID NOT INSIST ON GETTING THE MEDIUM KINGS!!" That indicates to me that you're attempting to blame the store owner for the incorrect fit causing at least some of the problem with the booties and not taking any of the blame yourself. Otherwise, why would you have mentioned the "fit" issue? The problem is with the neoprene booties. The problem has nothing to do with the waders being tight in the stomach. ADG rescinded my warranty because TIE-FAST claimed I insisted on buying the waders. A) tie-fast lied B) the holes in the feet have nothing to do with the waders being tight in the stomach. This is entirely a warranty issue of waders less than 6 months old with a 5 year warranty that has been voided by the manufacturer. If ADG had said "ok, send in your waders and we will give you a new pair of the same sized waders" I would not be unhappy. The fact that ADG rescinded the warranty makes them a part of this. I sent them a email saying that A) TIE-FAST did not tell the truth about my "insisting" on getting the waders B) the problems with the waders were all bellow the waist C) I also gave them the name of the person at Fish First who looked at the waders, and confirmed that it is a manufacturer issue. All that said, I would still forget about it and buy another set of waders. With this kind of wording in their warranty: "*Wader Warranty: 5 Year prorated warranty, provided in the warranty tags. Exempt from abuse, neglect, wear/tear, professional use, guides, and/or excessive usage. Excessive usage is determined by ADG®" you're in a no-win situation. If ADG has decided your situation falls within the last sentence of that warranty, you can't win. Companies like Simms and Orvis will usually try harder to satisfy than the lesser-knowns. -- TL, Tim http://css.sbcma.com/timj |
WARNING!! Avoid TIE-FAST and ADG!!
On Mon, 05 Apr 2004 21:58:16 GMT, Steve Sullivan
wrote: Around November of 2003 Ron Lewis (owner of Sierra Stream and Mountain, AKA TIE-FAST, who makes knot tiers and other tools) said that he had waders that a customer ordered but never picked up. I tried them on. (snipped, for one reason, that we've read it all just about a week ago) If the feet were leaking, why didn't you stick to that issue? You don't say there was anything else wrong with the waders. If the size was an issue, you should have dealt with the shop owner rather than ADG about it. ADG has no responsibility for what size waders you bought (or traded services for) nor any other than to replace or repair the faulty merchandice. Once you get to the point they've agreed to replace the leaky waders, then you can try to negotiate for a different size, if you're willing to pay the cost of the difference between sizes. You seem to be trying to blame both the shop owner and the manufacturer for both problems you have with the waders. Each may be responsible for one issue, but neither is for both. You made a deal of merchandise for work, if I recall it properly. I have never considered that to be a good idea. The company I just retired from did that a lot more years ago than they do now. Those things are just too apt to cause problems. They wound up with just a very few, one of which was a public service company that could be written off as good will in the community if it didn't work out. I'd have someone else write a letter to go in the package (you're a little too upset to gain a favourable impression from the company) and send it, along with the waders in to the company. Don't mention sizes. The size is not their fault. See what happens. You might get new waders once they've looked at them and determined that the fault wasn't caused by them being smaller than they maybe should have been. You and the shop owner will both probably be much better off never speaking to one another again. Stuff happens. Some of it is ugly. At least this is cheaper ugly than some I've had happen. Let it go, lest it cost you more in high blood pressure, loss of time, and general emotional damage than the cost of new waders is worth. That said, I have a can of pork and beans sitting here waiting until I"m in the mood to complain to the company about the total lack of even the miniscule piece of pork that generally appears in such. I just have to decide whether or not I can stand it if they replace the product, as I didn't particularly like the taste or texture of the stuff anyway... -- rbc:vixen,Minnow Goddess,Willow Watcher,and all that sort of thing. Often taunted by trout. Only a fool would refuse to believe in luck. Only a damn fool would rely on it. http://www.visi.com/~cyli |
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