I was not impressed when I called Pflueger customer service about the
plastic spacer built into the handle falling apart in the handles of a
couple of Plueger Supreme spinning reels within a couple months of
purchasing them. The plastic spacer disintegrates basically making the reel
worthless because you can't turn the handle when you tighten it down. They
referred me to a place where I could buy new handles and refused to even
consider that it was just a poor design that should be warranted. I would
have been happy to just get some new handles so I could use them another
month or two. I guess I am going to have to look at a couple of those
Shimanos to replace my spinning reels next time. In the mean time I guess
I'll run down to the hardware store and see if I can find a nylon bushing
that will do the trick.

I wonder if this is going to be typical of the general attitude of
Shakespeare owned companies and product lines? I hope not. Pflueger used
to be a name to be reckoned with in the industry.