"Bob La Londe" wrote in
:

To address your concerns, The All Star warranty has not changed.
The limited Life Time warranty card states that to receive warranty
service, submit your rod along with the owner's portion of the
warranty card and $15.00 for return postage. The only thing that has
changed is the location. I think the difference the public may feel is
that we are now adhering to our policy, whereas the staff in Houston
did not.

It's a pretty stupid policy. It goes well beyond proving original
ownership to have to produce a piece of paper that you got with your rod.
It should be enough that your name matches the name on the registration
form.

Scott