I would have to agree. Your friend needs to move up the food chain if they
are not getting satisfaction.

On the flip side, a friend of mine mentioned he went through three power
heads on his Mercury while it was under warranty. He has had the motor for
about seven years now.

Hearing these kind of tales makes a person think huh? Who is the dealer?

"UMFCHRFISH" wrote in message
...
I think its time to go over the dealers head and go directly to either the
boat
manufacturer or Mercury themselves and tell them the story in detail

Fishong Fishhard
Harold Range
911 Bass Anglers
Delaware Valley Outdoors

for someone in their situation and wondered if you might post your ideas
so
that I can relay the information to them.