"LouF" wrote in message
...
On 1 Mar 2006 13:55:15 -0800, wrote:

Ordered stuff from Hook and Hackle over 3 weeks ago, still haven't
received it. Haven't been able to get a response to a couple emails
for status. Their phone rolls over to their answering service. Not
looking good.

Harlan

I got an email from the new owner (Ron) last week. He said their move
from
plattsburgh to the new warehouse in PA didn't go as smoothly as they had
hoped but things were winding down. He also said he wouldn't be answering
any emails due to the volume but things would get better soon and to be
patient. Hope so, I have dealt with H&H since the late 70's. Bob did a
real nice job.

Hmmm . . . interesting philosophy/business plan to not answer customer
questions/concerns
even with just moving a business after the sale.
For me . . .when I want my stuff . . .I want my stuff.
"Splain" it to me, from the new owner(s) and I will feebly understand.
I figure there are phone folks and computer folks , there to help with
transition messages.
Just my 1/2 cent worth.
DaveMohnsen
Denver