ROFFians,

Has anyone had any dealings with these folks? I placed an order
online with them 2+ weeks ago, and have sent them numerous e-mails
with no response. Initially I simply wanted to update the order, but
now I'm starting to wonder what's up with them.

They list a fax number but no phone number on their website, but I
managed to get a number and address via one of the online yellow page
sites. I have called several times with no response, and they don't
even have an answering machine or voicemail.

So, is my experience unique, or is this a shady business?

FWIW, I don't normally post negative comments about companies in a
public forum like this. I like to give them the benefit of the doubt,
but these folks are starting to frustrate me with their concept of
"customer service".


Chuck Vance