Chuck, I had an equally disturbing experience with them. I placed a
moderate sized order on line and requested to be notified when the order was
shipped and provided with tracking numbers. After several days with no
communication from them, I e-mailed them asking for order status updates.
No response from them. Next, I found a phone number at their website and
called. There was an answering machine then. I asked for a status update,
giving all the information that they needed to find my account/order and
update me. After 48 hours of no further contact, I called that number again
and cancelled my order verbally and followed it up with e-mail cancelling
the order as well.

I've never heard anything from them but, on the plus side, they never billed
me for the things they didn't send.

I won't deal with them ever again. I didn't make any online comments about
this as I wondered if my experience was the result of them being on an
extended vacation or having to deal with illness or injury. But as I've
never received any apology or explanation, they apparently weren't concerned
about my business. Sounds to me, given your post, that they are people to
be avoided and that others should be cautioned about dealing with them.


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Stev Lenon 91B20 '68-'69
Drowning flies to Darkstar
Save a cow, eat a PETA

http://web.tampabay.rr.com/stevglo/i...age92kword.htm