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Old April 23rd, 2007, 02:17 AM posted to rec.outdoors.fishing.bass
Bob La Londe
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Posts: 1,009
Default Kistler Helium LTA...snapped

"SHRED" wrote in message
...
My favorite, a 7' MH baitcast Kistler LTA snapped Saturday.
On the hook-set it just popped with a loud SNAP two feet below the tip.

There were no dings in this rod. I take care of my equipment.

I wrote the company and I'm awaiting a response, but in reviewing their
warranty it looks like I am SOL.
That was an EXPENSIVE rod!!!

Has anyone else had a rod snap like that?
Anyone else deal with Kistler?
How are they?


Seems to me that when you spend that much for a rod they should exchange
it out. At least for a minimal co-pay.


Regardless of what their warranty says, I would send it back to them with a
breif letter about how much you liked the rod and how disappointed you were
that it broke. Include a small check to cover return shipping. See what
they do. Many manufacturers are better than their written warranty or
policy in these cases. Some Like Pflueger honor only the letter of their
warranty and not one iota more.

Some are good about it but make you wait forever for a replacemnt. Shimano
falls in this category.

I found Lamighlas, St Croix, and Quantum to be amoug the fastest responders.
St Croix sent me a nice letter about taking better care of my rods. LOL.

Big price guys like G-Loomis have a fixed no questions asked policy. You
pay for that upfront from them when you shell four bills for a rod, and
there is a flat rate for the replacement.

Anyway. Let us know how Kistler is.


--
Bob La Londe
Fishing Arizona & The Colorado River
Fishing Forums & Contests
http://www.YumaBassMan.com



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