"BJ Conner" wrote in message
ups.com...
Home Depot is consistently in the ten worst lists for lousy customer
service.

http://www.crmlowdown.com/2006/11/the_10_best_and.html

Our good local hardware store was wiped out by Home Depot. The old
guys who could walk back and get you a 5/16" Whitworth left handed
HHCS are gone. Now if you can get someone to talk to you they don't
know NC from NF.


I have found for just about any store, if you research first, then go in to
purchase, you're far better off than speaking to a sales clerk.
-tom