
October 8th, 2007, 07:41 PM
posted to rec.outdoors.fishing.fly
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Orvis: Sure Isn't The Outfit It Once Was
With the GC and another $50.00 he can get a flannel tea cozy
"Tim J." wrote in message
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LouF typed:
"Robert11" wrote in message
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Hi,
Maybe I'm dating myself as I'm in my 70's now, but, boy, Orvis sure
doesn't seem to be the outfit it once was.
Tried on the web to get some catalogs about six weeks ago so I could
use a gift cert. I got as a present.
Never came.
So, I called the phone number, and got a very nice lady who promised
they would go out immediately. That was over two weeks ago.
So, all in all, I've been trying to get some of their catalogs for
close to two months now.
In the "old" days" the catalogs requested always showed up in about
a week; sometime only a few days.
What's happened to them ?
Have they farmed out all their mail distributions and customer
service to India, or somewhere ?
Really annoying, as I want to use up the gift cert.
They could sure learn a lot from L. L. Bean, who handles this sort
of thing just great.
Anyone know an e-mail address for the Perkins Jr. who is running the
show now, by any chance ? Or some VP who might take this seriously ?
Unless you need a pair of pink courdurouys, a $700.00 t-shirt, or a
$500.00 xmas ornament, I would avoid orvis
What should he do with the gift certificate, Lou? ;-)
--
TL,
Tim
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http://css.sbcma.com/timj
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