On Oct 8, 10:43 am, "Robert11" wrote:
Hi,

Maybe I'm dating myself as I'm in my 70's now, but, boy, Orvis sure doesn't
seem to be the outfit it once was.

Tried on the web to get some catalogs about six weeks ago so I could use a
gift cert. I got as a present.
Never came.

So, I called the phone number, and got a very nice lady who promised they
would go out immediately. That was over two weeks ago.

So, all in all, I've been trying to get some of their catalogs for close to
two months now.

In the "old" days" the catalogs requested always showed up in about a week;
sometime only a few days.

What's happened to them ?
Have they farmed out all their mail distributions and customer service to
India, or somewhere ?

Really annoying, as I want to use up the gift cert.

They could sure learn a lot from L. L. Bean, who handles this sort of thing
just great.

Anyone know an e-mail address for the Perkins Jr. who is running the show
now, by any chance ? Or some VP who might take this seriously ?

Thanks,
Bob

Orvis has got to be one of the major destroyers of trees on the
planet. I get fishing catalogs, clothing catalogs, hunting catalogs,
dog catalogs, womens clothing catalogs, furniture catalogs etc. I
never know what kind their going to come up with next.
I got a catlog sometime this spring with a flyer for the 20 most
popular fly patterns in the US, they were only 9.95 so I bought
two.
When they arrived promptly ( Orvis sent me 3 or 4 emails on the
status of the shipment) I was supprized to find out they wern't made
in China ( they were tied in Kenya). I bought 4 more for Christams
gifts. The new rule in our family is nothing made in China and
nothing with a cord ( redundant as most things with a cord are made in
China).
Proabably done shopping as the only thing still made here is money and
I expect to read any day that it's being printed in China.