"Larry L" wrote in message
news

"Tim J." wrote


Hmmmm. . . I purposely look for this type of checkout. I find it much
faster


That's why I think this is a cultural deal ( generation ) ..

Thinking is not your strong suit.

my kid's generation seems to PREFER cell phone chatting to face to face
conversation

The beauty of face to face conversation is that you can insult the neighbors
in their own home......MUCH more adorable, right?

... I'd guess ( based on noticing what groups don't seem to notice being
dehumanised but do seem to always be in a hurry ) you must be around 50 or
less if you think talking machines are 'cool' ?

And you can't understand how someone might think a machine that speeds the
process of getting out of an environment made even less pleasant than it
ordinarily is by the presence of miserable and unpredictable cranks whose
great joy in life is sharing misery is a good idea, regardless of whether or
not it talks?

When I go into Home Depot, I'm normally stopped by two or three employees
who ask if I'm finding what I need, and, if I'm not, they usually take
the time to walk me to the spot I can find it.


I got decent/good service, at that "on the floor" level

Somehow, we feel you'll find a way to get over that.

FWIW ( nothing?)

Probably. Let's see, shall we?

I moved from San Jose here in 1976 to open an Orchard Supply Hardware (
first out of the Bay Area ) .... I was in middle management. and at that
time OSH was a family owned business that took great pride in customer
service and knowledgeable help ... it's been sold and resold since then
and is now owned by Sears ... it's not even close to the same ..... but
I'm sure that background working there affects my opinions on service.

We are certain that your opinions are grounded in a great deal more than
manufactured memories about your experiences in the good old days. But,
please, do go on.

For retail it was a great place to work ... they let me maintain
management pay level, work part time, and set my own schedule when I was
starting my own business, one of the VPs even sent me a dog to train and
became my hunting buddy ... as I said, it was a family biz, if you worked
for them you were family, if you shopped there you were too and treated
like it ( this wasn't a small biz ... just a family one ).

So, if everybody in this world treated you like your own deluded vision of a
beloved paterfamilias things would probably be more or less o.k., huh?

Times change, some things get better, some don't .....

Ain't it the truth.

Larry L ( who doesn't want to go back to Seal Dri waders )

Well then, how about where you came from?

Wolfgang
who has apparently not yet gotten used to whining petulant infants.