It's nice to hear good customer service stories like this. They sound like
a first class company, but how about the glasses themselves. You said you
had the Maui's and Costa's. How do you like either? What colors do you
have? Seems I always am looking for a good pair of glasses, but never had
the courage to spend the bigger money. Of course, I have never fished with
a "good" pair of glasses either. Maybe they are the latest thing I can't
live without...

Scott....
Chetek, WI


"Bob La Londe" wrote in message
news:1098287588.zgC6fw0XIp7pTlbSKfgOtw@teranews...
A lot of us here are always fighting to find the best sunglasses for
clarity
when fishing. We want to cut the glare and see into the water very well.
I
have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a
pair of my Maui Jim's got left on the front deck of the boat while we were
fishing. When I put them back on a temple fell off. It may have been a
defect or it may have gotten damaged laying on the deck of the boat. I
set
them out of the way on the deck. When I picked them up later one of the
lenses had gotten smashed.

I was not surprised that they had gotten broken under the circumstances.
I
was disappointed though since that pair of glasses had been a present from
my wife for our anniversary. I contacted Maui Jim hoping they would help
me
out, AND THEY DID. I explained that the damage was not anything I
considered to be warranted, but that they were a gift from my wife.

For $8.95 for return shipping I sent them my glasses, and they sent me a
new
pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote
good
will with their company, but I was very impressed. I doubt I would have
replaced them if I were in their shoes.

Bob La Londe
www.YumaBassMan.com