I haven't had any of my Garmin electronics fail on me yet so I haven't had a
chance to try out their warranty service or customer service.

Garmin 176 GPS Map
Garmin 160 Sounder
Garmin 240 Sounder
Garmin 168 GPS Map / Sounder

In fact the only piece of new equipment I have had any trouble with is my
Eagle sounder. Every trip out it will at one time or another start reading
some ridiculous depth like 870 feet, when I can see the bottom 3 or 4 feet
down. I didn't like my Humminbird stuff (it sucked), but it came on my
boat. I didn't buy the stuff new.

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"Charles B. Summers" wrote in message
...
Going to send my Garmin 162 GPS in for warranty repairs tomorrow. The
screen
is starting to fade out, making my have to turn the contrast way up in
order
to see the screen. After a little while, the thing will just shut itself
off.

I called the tech support people and was surprised that someone actually
took my call without me having to sit on hold for an hour. That in itself
was a blessing... Anyway, I've gotten my RMA number and the guy said that
the turn around time after they receive it is about 7 days. Hopefully,
I'll
have it back soon.

I figured that I'd post this here in case you guys had a problem with any
of
your units and you are wandering what to expect. For the record, I'm
sending
mine out tomorrow, and I'll keep y'all posted with a few details. I'm not
expecting any trouble, and if all goes smoothly... I'm going to finally
replace my front finder with that Garmin 240 that I've been wanting! The
160
is still running strong as ever on the console!