Henry wrote: "Experienced salesmen know body language, and some can tell
from this that even though you are saying no, there is still room for
negotiation. Start with open, friendly body language, and when you are
putting your foot down, do just that. Put your feet flat on the floor and
fold your arms. That will reinforce to him that there you are not giving any
more ground. It never hurts to check your watch now and then, either. It
makes them worry that they are going to lose you."

We are trained in the art of body language. So we observe everything,
including:
1. Your eyes (especially the direction in which they are focused, and pupil
size - are you telling me the truth, are you lying, are you excited, are you
scared, are you mad) the eyes tell you a great deal.
2. Your skin tone (coloration speaks volumes - especially where the color is
strongest, and where it is the weakest means a great deal).
3. Your respiration (speed, depth)
4. skin perspiration
5. Your Hands, positioning and movement.
And so on, and so on. . .


--
Craig Baugher