![]() |
If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
![]()
A lot of us here are always fighting to find the best sunglasses for clarity
when fishing. We want to cut the glare and see into the water very well. I have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a pair of my Maui Jim's got left on the front deck of the boat while we were fishing. When I put them back on a temple fell off. It may have been a defect or it may have gotten damaged laying on the deck of the boat. I set them out of the way on the deck. When I picked them up later one of the lenses had gotten smashed. I was not surprised that they had gotten broken under the circumstances. I was disappointed though since that pair of glasses had been a present from my wife for our anniversary. I contacted Maui Jim hoping they would help me out, AND THEY DID. I explained that the damage was not anything I considered to be warranted, but that they were a gift from my wife. For $8.95 for return shipping I sent them my glasses, and they sent me a new pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote good will with their company, but I was very impressed. I doubt I would have replaced them if I were in their shoes. Bob La Londe www.YumaBassMan.com |
#2
|
|||
|
|||
![]()
Bob,
That is awesome, I have heard companies giving significant discounts, but never just paying for shipping to send yours in and getting a new pair, that is pretty sweet. Chris "Bob La Londe" wrote in message news:1098287588.zgC6fw0XIp7pTlbSKfgOtw@teranews... A lot of us here are always fighting to find the best sunglasses for clarity when fishing. We want to cut the glare and see into the water very well. I have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a pair of my Maui Jim's got left on the front deck of the boat while we were fishing. When I put them back on a temple fell off. It may have been a defect or it may have gotten damaged laying on the deck of the boat. I set them out of the way on the deck. When I picked them up later one of the lenses had gotten smashed. I was not surprised that they had gotten broken under the circumstances. I was disappointed though since that pair of glasses had been a present from my wife for our anniversary. I contacted Maui Jim hoping they would help me out, AND THEY DID. I explained that the damage was not anything I considered to be warranted, but that they were a gift from my wife. For $8.95 for return shipping I sent them my glasses, and they sent me a new pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote good will with their company, but I was very impressed. I doubt I would have replaced them if I were in their shoes. Bob La Londe www.YumaBassMan.com |
#3
|
|||
|
|||
![]()
Bob,
That is awesome, I have heard companies giving significant discounts, but never just paying for shipping to send yours in and getting a new pair, that is pretty sweet. Chris "Bob La Londe" wrote in message news:1098287588.zgC6fw0XIp7pTlbSKfgOtw@teranews... A lot of us here are always fighting to find the best sunglasses for clarity when fishing. We want to cut the glare and see into the water very well. I have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a pair of my Maui Jim's got left on the front deck of the boat while we were fishing. When I put them back on a temple fell off. It may have been a defect or it may have gotten damaged laying on the deck of the boat. I set them out of the way on the deck. When I picked them up later one of the lenses had gotten smashed. I was not surprised that they had gotten broken under the circumstances. I was disappointed though since that pair of glasses had been a present from my wife for our anniversary. I contacted Maui Jim hoping they would help me out, AND THEY DID. I explained that the damage was not anything I considered to be warranted, but that they were a gift from my wife. For $8.95 for return shipping I sent them my glasses, and they sent me a new pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote good will with their company, but I was very impressed. I doubt I would have replaced them if I were in their shoes. Bob La Londe www.YumaBassMan.com |
#4
|
|||
|
|||
![]()
It's nice to hear good customer service stories like this. They sound like
a first class company, but how about the glasses themselves. You said you had the Maui's and Costa's. How do you like either? What colors do you have? Seems I always am looking for a good pair of glasses, but never had the courage to spend the bigger money. Of course, I have never fished with a "good" pair of glasses either. Maybe they are the latest thing I can't live without... ![]() Scott.... Chetek, WI "Bob La Londe" wrote in message news:1098287588.zgC6fw0XIp7pTlbSKfgOtw@teranews... A lot of us here are always fighting to find the best sunglasses for clarity when fishing. We want to cut the glare and see into the water very well. I have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a pair of my Maui Jim's got left on the front deck of the boat while we were fishing. When I put them back on a temple fell off. It may have been a defect or it may have gotten damaged laying on the deck of the boat. I set them out of the way on the deck. When I picked them up later one of the lenses had gotten smashed. I was not surprised that they had gotten broken under the circumstances. I was disappointed though since that pair of glasses had been a present from my wife for our anniversary. I contacted Maui Jim hoping they would help me out, AND THEY DID. I explained that the damage was not anything I considered to be warranted, but that they were a gift from my wife. For $8.95 for return shipping I sent them my glasses, and they sent me a new pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote good will with their company, but I was very impressed. I doubt I would have replaced them if I were in their shoes. Bob La Londe www.YumaBassMan.com |
#5
|
|||
|
|||
![]()
It's nice to hear good customer service stories like this. They sound like
a first class company, but how about the glasses themselves. You said you had the Maui's and Costa's. How do you like either? What colors do you have? Seems I always am looking for a good pair of glasses, but never had the courage to spend the bigger money. Of course, I have never fished with a "good" pair of glasses either. Maybe they are the latest thing I can't live without... ![]() Scott.... Chetek, WI "Bob La Londe" wrote in message news:1098287588.zgC6fw0XIp7pTlbSKfgOtw@teranews... A lot of us here are always fighting to find the best sunglasses for clarity when fishing. We want to cut the glare and see into the water very well. I have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a pair of my Maui Jim's got left on the front deck of the boat while we were fishing. When I put them back on a temple fell off. It may have been a defect or it may have gotten damaged laying on the deck of the boat. I set them out of the way on the deck. When I picked them up later one of the lenses had gotten smashed. I was not surprised that they had gotten broken under the circumstances. I was disappointed though since that pair of glasses had been a present from my wife for our anniversary. I contacted Maui Jim hoping they would help me out, AND THEY DID. I explained that the damage was not anything I considered to be warranted, but that they were a gift from my wife. For $8.95 for return shipping I sent them my glasses, and they sent me a new pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote good will with their company, but I was very impressed. I doubt I would have replaced them if I were in their shoes. Bob La Londe www.YumaBassMan.com |
#7
|
|||
|
|||
![]()
The Maui's I have are a lightly mirrored upper and lower with just smoked in
the middle. They give good contrast, and they are excellent during the brightest part of the day. The Costas I have are vermilion, and they are slightly better during lower light periods. "Scott Davis" wrote in message ... It's nice to hear good customer service stories like this. They sound like a first class company, but how about the glasses themselves. You said you had the Maui's and Costa's. How do you like either? What colors do you have? Seems I always am looking for a good pair of glasses, but never had the courage to spend the bigger money. Of course, I have never fished with a "good" pair of glasses either. Maybe they are the latest thing I can't live without... ![]() Scott.... Chetek, WI "Bob La Londe" wrote in message news:1098287588.zgC6fw0XIp7pTlbSKfgOtw@teranews... A lot of us here are always fighting to find the best sunglasses for clarity when fishing. We want to cut the glare and see into the water very well. I have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a pair of my Maui Jim's got left on the front deck of the boat while we were fishing. When I put them back on a temple fell off. It may have been a defect or it may have gotten damaged laying on the deck of the boat. I set them out of the way on the deck. When I picked them up later one of the lenses had gotten smashed. I was not surprised that they had gotten broken under the circumstances. I was disappointed though since that pair of glasses had been a present from my wife for our anniversary. I contacted Maui Jim hoping they would help me out, AND THEY DID. I explained that the damage was not anything I considered to be warranted, but that they were a gift from my wife. For $8.95 for return shipping I sent them my glasses, and they sent me a new pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote good will with their company, but I was very impressed. I doubt I would have replaced them if I were in their shoes. Bob La Londe www.YumaBassMan.com |
#8
|
|||
|
|||
![]()
The Maui's I have are a lightly mirrored upper and lower with just smoked in
the middle. They give good contrast, and they are excellent during the brightest part of the day. The Costas I have are vermilion, and they are slightly better during lower light periods. "Scott Davis" wrote in message ... It's nice to hear good customer service stories like this. They sound like a first class company, but how about the glasses themselves. You said you had the Maui's and Costa's. How do you like either? What colors do you have? Seems I always am looking for a good pair of glasses, but never had the courage to spend the bigger money. Of course, I have never fished with a "good" pair of glasses either. Maybe they are the latest thing I can't live without... ![]() Scott.... Chetek, WI "Bob La Londe" wrote in message news:1098287588.zgC6fw0XIp7pTlbSKfgOtw@teranews... A lot of us here are always fighting to find the best sunglasses for clarity when fishing. We want to cut the glare and see into the water very well. I have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a pair of my Maui Jim's got left on the front deck of the boat while we were fishing. When I put them back on a temple fell off. It may have been a defect or it may have gotten damaged laying on the deck of the boat. I set them out of the way on the deck. When I picked them up later one of the lenses had gotten smashed. I was not surprised that they had gotten broken under the circumstances. I was disappointed though since that pair of glasses had been a present from my wife for our anniversary. I contacted Maui Jim hoping they would help me out, AND THEY DID. I explained that the damage was not anything I considered to be warranted, but that they were a gift from my wife. For $8.95 for return shipping I sent them my glasses, and they sent me a new pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote good will with their company, but I was very impressed. I doubt I would have replaced them if I were in their shoes. Bob La Londe www.YumaBassMan.com |
#9
|
|||
|
|||
![]()
hey Bob
That's not the first time I have heard of that kind of service from Maui Jim. A charter boat captain that I have fished with over the years told me a similar story this summer. I use their glasses and have been lucky enough to have the same pair for 4 years. Hope I didnt jinx myself by writing that. Steve "Bob La Londe" wrote in message news:1098287588.zgC6fw0XIp7pTlbSKfgOtw@teranews... A lot of us here are always fighting to find the best sunglasses for clarity when fishing. We want to cut the glare and see into the water very well. I have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a pair of my Maui Jim's got left on the front deck of the boat while we were fishing. When I put them back on a temple fell off. It may have been a defect or it may have gotten damaged laying on the deck of the boat. I set them out of the way on the deck. When I picked them up later one of the lenses had gotten smashed. I was not surprised that they had gotten broken under the circumstances. I was disappointed though since that pair of glasses had been a present from my wife for our anniversary. I contacted Maui Jim hoping they would help me out, AND THEY DID. I explained that the damage was not anything I considered to be warranted, but that they were a gift from my wife. For $8.95 for return shipping I sent them my glasses, and they sent me a new pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote good will with their company, but I was very impressed. I doubt I would have replaced them if I were in their shoes. Bob La Londe www.YumaBassMan.com |
#10
|
|||
|
|||
![]()
hey Bob
That's not the first time I have heard of that kind of service from Maui Jim. A charter boat captain that I have fished with over the years told me a similar story this summer. I use their glasses and have been lucky enough to have the same pair for 4 years. Hope I didnt jinx myself by writing that. Steve "Bob La Londe" wrote in message news:1098287588.zgC6fw0XIp7pTlbSKfgOtw@teranews... A lot of us here are always fighting to find the best sunglasses for clarity when fishing. We want to cut the glare and see into the water very well. I have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a pair of my Maui Jim's got left on the front deck of the boat while we were fishing. When I put them back on a temple fell off. It may have been a defect or it may have gotten damaged laying on the deck of the boat. I set them out of the way on the deck. When I picked them up later one of the lenses had gotten smashed. I was not surprised that they had gotten broken under the circumstances. I was disappointed though since that pair of glasses had been a present from my wife for our anniversary. I contacted Maui Jim hoping they would help me out, AND THEY DID. I explained that the damage was not anything I considered to be warranted, but that they were a gift from my wife. For $8.95 for return shipping I sent them my glasses, and they sent me a new pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote good will with their company, but I was very impressed. I doubt I would have replaced them if I were in their shoes. Bob La Londe www.YumaBassMan.com |
Thread Tools | |
Display Modes | |
|
|
![]() |
||||
Thread | Thread Starter | Forum | Replies | Last Post |
Sunglasses Source? | Charles Summers | Bass Fishing | 9 | June 7th, 2004 03:29 PM |
Sunglasses | Bob La Londe | Bass Fishing | 3 | June 3rd, 2004 03:06 AM |
Sunglasses etc | Mike Connor | Fly Fishing | 0 | March 13th, 2004 06:59 PM |
Sunglasses? | Kurt Bimler | Bass Fishing | 14 | January 23rd, 2004 09:54 PM |
Sunglasses | Larry and a cat named Dub | Fly Fishing | 2 | November 28th, 2003 08:14 AM |