Temple Fork Outfitters Customer Service

As I was driving down to Tyler last Tuesday, I stopped to fish a good little
lake at Canton, and did something stupid and broke my favorite 3 weight rod.

I drove over to TFO Thursday and Jason was taking out the trash when he saw me
walking up with my rod case, Break your rod? Yeah I was stupid and broke the
tip section. While the other guys were admiring the Leo Eck reel seat and the
Duane Hada schrimshaw end cap of the biot body soft hackle, that I had added to
the rod, Jason fitted another tip section to my rod. After Rick Pope got off
the phone we visited a few minutes and the boxer brought me a ball to throw for
a while. In just a few minutes those guys had fixed my problem. They sure do
give good customer service. Rick is very lucky to have such a good bunch of
folks working for him.

Bg Dale

"Big Dale" wrote in message
...
As I was driving down to Tyler last Tuesday, I stopped to fish a good
little
lake at Canton, and did something stupid and broke my favorite 3 weight
rod.

I drove over to TFO Thursday and Jason was taking out the trash when he
saw me
walking up with my rod case, Break your rod? Yeah I was stupid and broke
the
tip section. While the other guys were admiring the Leo Eck reel seat and
the
Duane Hada schrimshaw end cap of the biot body soft hackle, that I had
added to
the rod, Jason fitted another tip section to my rod. After Rick Pope got
off
the phone we visited a few minutes and the boxer brought me a ball to
throw for
a while. In just a few minutes those guys had fixed my problem. They sure
do
give good customer service. Rick is very lucky to have such a good bunch
of
folks working for him.
----------
I had a similar experience with TFO...they are very good at what they
do...Chris

"Big Dale" wrote in message
...
As I was driving down to Tyler last Tuesday, I stopped to fish a good
little
lake at Canton, and did something stupid and broke my favorite 3 weight
rod.


Good customer service or not, and all rods will break including Winstons,
but this seems to be a common happening with the tfo rods?

"Wayne Knight" wrote

but this seems to be a common happening with the tfo
rods?

I have broken my 9 weight twice and my three weight once. Both times on the
9 weight were my fault - all three of my rods were replaced really quickly.
All three were the Professional series which are just excellent to cast.
The TICR 5 weight that I have seems really tough.

bruce h

"Wayne Knight" wrote

but this seems to be a common happening with the tfo
rods?

I have broken my 9 weight twice and my three weight once. Both times on the
9 weight were my fault - all three of my rods were replaced really quickly.
All three were the Professional series which are just excellent to cast.
The TICR 5 weight that I have seems really tough.

bruce h

Wayne wrote:Good customer service or not, and all rods will break including
Winstons,
but this seems to be a common happening with the tfo rods?

I was standing on the line and when it felt like it was hung on brush, I just
gave it a jerk( or is that the jerk gave it a jerk?). I don't think it had
anything to do with the brand of the rod. I just got stupid and broke it.

Big Dale

"Big Dale" wrote in message
...

I was standing on the line and when it felt like it was hung on brush, I
just
gave it a jerk( or is that the jerk gave it a jerk?). I don't think it had
anything to do with the brand of the rod. I just got stupid and broke it.


I have rarely disagreed with you over the years, but between you, Padishar,
and Brusier there are 5 rods by this maker returned for service. Old timers
I know tell me this was a problem common to Sage when they first came out,
St. Croix on their early fly rods, Diamondback had to change their ferrulle
design (I had two of their first series of rods break). The commonality here
is "when they first came out", maybe they'll get more dependable, until then
it's a good thing they have good service. Until then, maybe you ought to
loosen your drag a little. grin

"Big Dale" wrote in message
...

I was standing on the line and when it felt like it was hung on brush, I
just
gave it a jerk( or is that the jerk gave it a jerk?). I don't think it had
anything to do with the brand of the rod. I just got stupid and broke it.


I have rarely disagreed with you over the years, but between you, Padishar,
and Brusier there are 5 rods by this maker returned for service. Old timers
I know tell me this was a problem common to Sage when they first came out,
St. Croix on their early fly rods, Diamondback had to change their ferrulle
design (I had two of their first series of rods break). The commonality here
is "when they first came out", maybe they'll get more dependable, until then
it's a good thing they have good service. Until then, maybe you ought to
loosen your drag a little. grin

Wayne wrote:I have rarely disagreed with you over the years, but between you,
Padishar,
and Brusier there are 5 rods by this maker returned for service. Old timers
I know tell me this was a problem common to Sage when they first came out,
St. Croix on their early fly rods, Diamondback had to change their ferrulle
design (I had two of their first series of rods break). The commonality here
is "when they first came out", maybe they'll get more dependable, until then
it's a good thing they have good service. Until then, maybe you ought to
loosen your drag a little. grin

Could be, but I seldom break a rod I broke this one by being stupid. The last
one I broke was in 1968 when I broke a Herters rod by OPENING a car door on it.
I could not blame the guys who made the rod then either. I just got stupid and
broke that one also.

I still think it as pretty cool for the guys to be grinning while they fix your
screwup and you are expected to play with the dog.

Big Dale

Wayne wrote:I have rarely disagreed with you over the years, but between you,
Padishar,
and Brusier there are 5 rods by this maker returned for service. Old timers
I know tell me this was a problem common to Sage when they first came out,
St. Croix on their early fly rods, Diamondback had to change their ferrulle
design (I had two of their first series of rods break). The commonality here
is "when they first came out", maybe they'll get more dependable, until then
it's a good thing they have good service. Until then, maybe you ought to
loosen your drag a little. grin

Could be, but I seldom break a rod I broke this one by being stupid. The last
one I broke was in 1968 when I broke a Herters rod by OPENING a car door on it.
I could not blame the guys who made the rod then either. I just got stupid and
broke that one also.

I still think it as pretty cool for the guys to be grinning while they fix your
screwup and you are expected to play with the dog.

Big Dale