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"Bob La Londe" wrote in
: To address your concerns, The All Star warranty has not changed. The limited Life Time warranty card states that to receive warranty service, submit your rod along with the owner's portion of the warranty card and $15.00 for return postage. The only thing that has changed is the location. I think the difference the public may feel is that we are now adhering to our policy, whereas the staff in Houston did not. It's a pretty stupid policy. It goes well beyond proving original ownership to have to produce a piece of paper that you got with your rod. It should be enough that your name matches the name on the registration form. Scott |
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