Bass Pro Shops: any opinions?

Searcher wrote :"It sounds like the first issue was with your address, you
say that they sent it to your PO box.. First of all someone MUST sign for a
shipment at a PO second they have NO right to refuse a shipment that it
prepaid. Second, if your shipping address is a physical addy and you say
BPShops had the correct one, then how did they get your PO box?"

First, let me clarify a few things for you. When you order there is a spot
for mailing address (this is where I put my POB). Second there is a spot
for shipping address (this is where I put my physical address). UPS could
not deliver to a POB so that sent it back. This is not my fault but theirs
for not shipping it to the correct address. They had the correct shipping
address. My reason for doing this is so that someone can sign for the order
since I am not always home. They never had a problem doing this in the
past.

Searcher wrote: "Sorry, but it sounds to me that we are not getting the
whole story. I live in MD about 10 min from BPshops in Hanover, I have never
had any problems, I feel that the store has a great shipping policy and an
excellant return policy. And if you think that your measley grand a year is
going to hurt them, then think again. I spend over 5 G's annually there and
even that is but a drop in the bucket for them."

Yes, I have ordered numerous times from them in the past but made me take my
business somewhere else is the fact that I got e-mail confirmation from them
that they would recharge my credit card and then don't send my stuff after
they charged it. Then when I call they act like they never charged my card
and I did not reorder. After sending them all the proof and reading the e
mails to them, they finally found where they charged my credit card a second
time and never sent my order. After fighting them for two days they then
decide they are going to refund me my money and if I want I can then replace
the order for a third time.

But the real thing that ****ed me off was I would have at least expected a
apology letter from the company. I know my measly grand a business a year
won't hurt them but word of mouth is the worst enemy they can have. They
never even replied to the complaint to the BBB. They feel they are so good
that it does not matter if they lose a customer or not. I been in there
stores in several states while on vacation and have spent hundreds dollars
at them. They are building one within 50 miles of me. It is still going
through the permit process. When it is built, I will not go there or order
from them again. I may be a plankton in there ocean but I am part of why
they are in business. I just take my plankton and shop locally or go to
another online vendor.

Sarge