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#1
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Wow,
I glad it ws not me.(just for the record) -- Bill Kiene Kiene's Fly Shop Sacramento, CA, USA Web site: www.kiene.com "Steve Sullivan" wrote in message ... I am so unbelievably depressed and angry at the same time. I feel so incredibly screwed. I have to get this off my chest. I do most of my shopping at a local fly shop that will remain annonymous. The owner is the NICEST guy, who has treated me *INCREDIBLY* well (just want to make that clear). He traded some quality waders for work I did for him (again, I praise him for this). The waders were medium king sized (I am a big guy). The associate was concerned that they were tight, and said he was worried they might bust a seem in the stomach. The owner (this is very important) said special sized waders would be $100 more and RECOMMENDED that I get the medium kings, which is what I did. THE OWNER OF THE SHOP RECOMMENDED THAT I GET THE WADERS. These were waders that he had in the shop for some time that a customer ordered but never came in to buy. About 3 months later I started to get leaks in them, and the material in the bottom of the feet started wearing out. All the leaks were knee level or bellow. I called the manufacturer and they agreed that I could return the waders to the store, and that instead of medium kings I needed specially made waders. They told me to email them all the pertinent info, they would make the waders and charge me $40. They called the fly shop owner, who told them I insisted on getting the waders even tho they told me not to. This was untrue. The associate most definitely did say that the waders could tear at the stomach, but the owner said that I should get them. Thus, the manufacturer VOIDED my warranty, and if I want the specially made waders I have to pay $270. The fly shop said they will try to repair the leaks, but I am still without a WARRANTY plus without the brand new specially sized waders for $40. The owner IS a really nice guy, but I got screwed so incredibly hard. |
#2
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Hi Bill, I took the waders to Fish First in Chico and they suggested I
contact the Colorado Better Business Bureu. Anyone think that would be worth the effort? In article , "Bill Kiene" wrote: Wow, I glad it ws not me.(just for the record) -- Bill Kiene Kiene's Fly Shop Sacramento, CA, USA Web site: www.kiene.com "Steve Sullivan" wrote in message ... I am so unbelievably depressed and angry at the same time. I feel so incredibly screwed. I have to get this off my chest. I do most of my shopping at a local fly shop that will remain annonymous. The owner is the NICEST guy, who has treated me *INCREDIBLY* well (just want to make that clear). He traded some quality waders for work I did for him (again, I praise him for this). The waders were medium king sized (I am a big guy). The associate was concerned that they were tight, and said he was worried they might bust a seem in the stomach. The owner (this is very important) said special sized waders would be $100 more and RECOMMENDED that I get the medium kings, which is what I did. THE OWNER OF THE SHOP RECOMMENDED THAT I GET THE WADERS. These were waders that he had in the shop for some time that a customer ordered but never came in to buy. About 3 months later I started to get leaks in them, and the material in the bottom of the feet started wearing out. All the leaks were knee level or bellow. I called the manufacturer and they agreed that I could return the waders to the store, and that instead of medium kings I needed specially made waders. They told me to email them all the pertinent info, they would make the waders and charge me $40. They called the fly shop owner, who told them I insisted on getting the waders even tho they told me not to. This was untrue. The associate most definitely did say that the waders could tear at the stomach, but the owner said that I should get them. Thus, the manufacturer VOIDED my warranty, and if I want the specially made waders I have to pay $270. The fly shop said they will try to repair the leaks, but I am still without a WARRANTY plus without the brand new specially sized waders for $40. The owner IS a really nice guy, but I got screwed so incredibly hard. |
#3
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Anyone think that would be
worth the effort? Can we say principe??? By all means it'd be worth the effort!!! Sr. "Steve Sullivan" wrote in message ... Hi Bill, I took the waders to Fish First in Chico and they suggested I contact the Colorado Better Business Bureu. Anyone think that would be worth the effort? In article , "Bill Kiene" wrote: Wow, I glad it ws not me.(just for the record) -- Bill Kiene Kiene's Fly Shop Sacramento, CA, USA Web site: www.kiene.com "Steve Sullivan" wrote in message ... I am so unbelievably depressed and angry at the same time. I feel so incredibly screwed. I have to get this off my chest. I do most of my shopping at a local fly shop that will remain annonymous. The owner is the NICEST guy, who has treated me *INCREDIBLY* well (just want to make that clear). He traded some quality waders for work I did for him (again, I praise him for this). The waders were medium king sized (I am a big guy). The associate was concerned that they were tight, and said he was worried they might bust a seem in the stomach. The owner (this is very important) said special sized waders would be $100 more and RECOMMENDED that I get the medium kings, which is what I did. THE OWNER OF THE SHOP RECOMMENDED THAT I GET THE WADERS. These were waders that he had in the shop for some time that a customer ordered but never came in to buy. About 3 months later I started to get leaks in them, and the material in the bottom of the feet started wearing out. All the leaks were knee level or bellow. I called the manufacturer and they agreed that I could return the waders to the store, and that instead of medium kings I needed specially made waders. They told me to email them all the pertinent info, they would make the waders and charge me $40. They called the fly shop owner, who told them I insisted on getting the waders even tho they told me not to. This was untrue. The associate most definitely did say that the waders could tear at the stomach, but the owner said that I should get them. Thus, the manufacturer VOIDED my warranty, and if I want the specially made waders I have to pay $270. The fly shop said they will try to repair the leaks, but I am still without a WARRANTY plus without the brand new specially sized waders for $40. The owner IS a really nice guy, but I got screwed so incredibly hard. |
#4
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"Steve Sullivan" wrote in message
... Hi Bill, I took the waders to Fish First in Chico and they suggested I contact the Colorado Better Business Bureu. Anyone think that would be worth the effort? It will only be worth the effort if the company you will be filing a complaint about has a standing membership in the BBB. Otherwise it is useless. Unless of course that said company would someday wish to become a member. Not all companies are members of the BBB and filing against a non member is just several pages of paperwork that will get filed in a lost cabinet. |
#5
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Hi Bill, I tried to email you but the email bounced because it said you
were over quota. I have kept the names of the businesses secret to try to be fair to them, but I have explained my situation to other flyshop's as well as the internet (as well as showing the waders to fish first) and they have all agreed I am getting screwed over. The waders are made by ADG. The local fly shop is Sierra Stream and Mountain in Chico. They also go by the name tie fast and sell quality accessories, such as their knot tiers. Is their a way to see if Sierra Stream and Mountain is a member of the california BBB and if ADG is a member of the Colorado BBB? ADG, btw, makes a really nice fly rod, the titan. I have one of these as well as one of their reels. Obviously I am less than happy with their customer service, but I suppose there is a small chance they will do right (a very small chance). As far as the waders go, Fish first said they have a couple of issues. First of all the feet are neoprene and they said most waders have a more durable material. Also, their is a patch on the knee that has come undone, they said that it is single stitched and a quality wader would be double stitched. In article , Steve Sullivan wrote: Hi Bill, I took the waders to Fish First in Chico and they suggested I contact the Colorado Better Business Bureu. Anyone think that would be worth the effort? In article , "Bill Kiene" wrote: Wow, I glad it ws not me.(just for the record) -- Bill Kiene Kiene's Fly Shop Sacramento, CA, USA Web site: www.kiene.com "Steve Sullivan" wrote in message ... I am so unbelievably depressed and angry at the same time. I feel so incredibly screwed. I have to get this off my chest. I do most of my shopping at a local fly shop that will remain annonymous. The owner is the NICEST guy, who has treated me *INCREDIBLY* well (just want to make that clear). He traded some quality waders for work I did for him (again, I praise him for this). The waders were medium king sized (I am a big guy). The associate was concerned that they were tight, and said he was worried they might bust a seem in the stomach. The owner (this is very important) said special sized waders would be $100 more and RECOMMENDED that I get the medium kings, which is what I did. THE OWNER OF THE SHOP RECOMMENDED THAT I GET THE WADERS. These were waders that he had in the shop for some time that a customer ordered but never came in to buy. About 3 months later I started to get leaks in them, and the material in the bottom of the feet started wearing out. All the leaks were knee level or bellow. I called the manufacturer and they agreed that I could return the waders to the store, and that instead of medium kings I needed specially made waders. They told me to email them all the pertinent info, they would make the waders and charge me $40. They called the fly shop owner, who told them I insisted on getting the waders even tho they told me not to. This was untrue. The associate most definitely did say that the waders could tear at the stomach, but the owner said that I should get them. Thus, the manufacturer VOIDED my warranty, and if I want the specially made waders I have to pay $270. The fly shop said they will try to repair the leaks, but I am still without a WARRANTY plus without the brand new specially sized waders for $40. The owner IS a really nice guy, but I got screwed so incredibly hard. |
#6
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Steve,
Who is 'ADG' ? Try my email again? -- Bill Kiene Kiene's Fly Shop Sacramento, CA, USA Web site: www.kiene.com "Steve Sullivan" wrote in message ... Hi Bill, I tried to email you but the email bounced because it said you were over quota. I have kept the names of the businesses secret to try to be fair to them, but I have explained my situation to other flyshop's as well as the internet (as well as showing the waders to fish first) and they have all agreed I am getting screwed over. The waders are made by ADG. The local fly shop is Sierra Stream and Mountain in Chico. They also go by the name tie fast and sell quality accessories, such as their knot tiers. Is their a way to see if Sierra Stream and Mountain is a member of the california BBB and if ADG is a member of the Colorado BBB? ADG, btw, makes a really nice fly rod, the titan. I have one of these as well as one of their reels. Obviously I am less than happy with their customer service, but I suppose there is a small chance they will do right (a very small chance). As far as the waders go, Fish first said they have a couple of issues. First of all the feet are neoprene and they said most waders have a more durable material. Also, their is a patch on the knee that has come undone, they said that it is single stitched and a quality wader would be double stitched. In article , Steve Sullivan wrote: Hi Bill, I took the waders to Fish First in Chico and they suggested I contact the Colorado Better Business Bureu. Anyone think that would be worth the effort? In article , "Bill Kiene" wrote: Wow, I glad it ws not me.(just for the record) -- Bill Kiene Kiene's Fly Shop Sacramento, CA, USA Web site: www.kiene.com "Steve Sullivan" wrote in message ... I am so unbelievably depressed and angry at the same time. I feel so incredibly screwed. I have to get this off my chest. I do most of my shopping at a local fly shop that will remain annonymous. The owner is the NICEST guy, who has treated me *INCREDIBLY* well (just want to make that clear). He traded some quality waders for work I did for him (again, I praise him for this). The waders were medium king sized (I am a big guy). The associate was concerned that they were tight, and said he was worried they might bust a seem in the stomach. The owner (this is very important) said special sized waders would be $100 more and RECOMMENDED that I get the medium kings, which is what I did. THE OWNER OF THE SHOP RECOMMENDED THAT I GET THE WADERS. These were waders that he had in the shop for some time that a customer ordered but never came in to buy. About 3 months later I started to get leaks in them, and the material in the bottom of the feet started wearing out. All the leaks were knee level or bellow. I called the manufacturer and they agreed that I could return the waders to the store, and that instead of medium kings I needed specially made waders. They told me to email them all the pertinent info, they would make the waders and charge me $40. They called the fly shop owner, who told them I insisted on getting the waders even tho they told me not to. This was untrue. The associate most definitely did say that the waders could tear at the stomach, but the owner said that I should get them. Thus, the manufacturer VOIDED my warranty, and if I want the specially made waders I have to pay $270. The fly shop said they will try to repair the leaks, but I am still without a WARRANTY plus without the brand new specially sized waders for $40. The owner IS a really nice guy, but I got screwed so incredibly hard. |
#7
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In article ,
"Bill Kiene" wrote: Steve, Who is 'ADG' ? www.adgfish.com. It is David Ahn's company. I personally like the fly rod I have from them, the adg titan. |
#8
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On Sun, 28 Mar 2004, Bill Kiene wrote:
Wow, I glad it ws not me.(just for the record) Bill Kiene Web site: www.kiene.com For the record, Bill and his employees are about as knowledgable and friendly a group of tackle peddlers that you will ever meet. Plus it's a large store with a very extensive inventory. Mu |
#9
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In article
. umich.edu, Mu Young Lee wrote: On Sun, 28 Mar 2004, Bill Kiene wrote: Wow, I glad it ws not me.(just for the record) Bill Kiene Web site: www.kiene.com For the record, Bill and his employees are about as knowledgable and friendly a group of tackle peddlers that you will ever meet. Plus it's a large store with a very extensive inventory. I guess I should of got my waders from Bill instead of Tie Fast. |
#10
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"Steve Sullivan" wrote in message
... I guess I should of got my waders from Bill instead of Tie Fast. Only if they had your size. Don't settle on anything too small. |
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