I pulled an Al

I have broken a couple of rods from accident and from just crap rods. Lost
the ends off 2 of them years ago when the wind blew the hatchback on my
Rabbit down on the rods as was unloading. And I have had 2 of the same
brand and model rod break at the same time, One broke and when I looked at
the other, the center section was split. Cost me $10 each for replacement
on the crap rods. If you are going to replace crap rods, then there should
not be any charge. So they pretty much cover abuse cost, with the charge
they extract for replacing crappy rods. And I have had expensive rods lose
eye inserts shortly after purchase, as well as first fish of any size on the
rod and the rod became a 2 piece. Some I paid to fix, or rewrapped the eye
as too much effort to send in. Same with a broken PacHawk sal****er rod
that is still on the workbench 2 years after being broken on the first trip
and a 10# fish on. To not break a rod in all those years is just plain good
luck. Same with Cotton Cordell. I still avoid their lures most of the
time. I had the eyelet come out of a Cordell Spot on the first cast. So I
sent it back. They sent me back 1 lure. So I was out the extra cost of
postage and packaging for there failure to manufacture good stuff as well as
screwing up my fishing as I had to go into the weeds to recover the remains
of the lure.
bill

"Bob Rickard" wrote in message
. com...
IMHO, products damaged by user accidents or abuse should NEVER be replaced
for "free", and we are kidding ourselves if we pretend they should be. No
business trying to stay alive can just eat the costs involved, meaning
they
are obviously passed on to future customers by raising prices on their
products.

Personally, in almost 60 years of fishing, I have been lucky to never
having
broken a rod through any accidents or abuse (probably because I am careful
by nature), so I therefore resent having to pay for the carelessness of
others. I believe that it is only right that businesses wake up and revert
to the honest policy that "You break it, you buy it," and quit penalizing
the rest of us.

--
Bob Rickard
(AKA Dr. Spinnerbait)
www.secretweaponlures.com
--------------------------=x O')))


"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of rods
I
broke in the last year. I decided to box them and send them back to the
various manufacturers.

Some legitimately should be replaced under warranty for things like bad
guide wrapping or eyelet inserts popping out. Others were broken due to
my
carelessness and a few I just don't know why the broke. With each one I
included an honest description of how they got broken and what was wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on it
when
fishing and broke it. Out of warranty, and definitely not the fault of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had popped
out, and I "found" the tip broken off the other. I think atleast one of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them. They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com

I lost a bass on a CC Spot once, do you believe I wrote the company & they
didn't send me one darn bass?!

Warren ;-)

"Calif Bill" wrote in message
nk.net...
I have broken a couple of rods from accident and from just crap rods.
Lost
the ends off 2 of them years ago when the wind blew the hatchback on my
Rabbit down on the rods as was unloading. And I have had 2 of the same
brand and model rod break at the same time, One broke and when I looked
at
the other, the center section was split. Cost me $10 each for replacement
on the crap rods. If you are going to replace crap rods, then there
should
not be any charge. So they pretty much cover abuse cost, with the charge
they extract for replacing crappy rods. And I have had expensive rods
lose
eye inserts shortly after purchase, as well as first fish of any size on
the
rod and the rod became a 2 piece. Some I paid to fix, or rewrapped the
eye
as too much effort to send in. Same with a broken PacHawk sal****er rod
that is still on the workbench 2 years after being broken on the first
trip
and a 10# fish on. To not break a rod in all those years is just plain
good
luck. Same with Cotton Cordell. I still avoid their lures most of the
time. I had the eyelet come out of a Cordell Spot on the first cast. So
I
sent it back. They sent me back 1 lure. So I was out the extra cost of
postage and packaging for there failure to manufacture good stuff as well
as
screwing up my fishing as I had to go into the weeds to recover the
remains
of the lure.
bill

"Bob Rickard" wrote in message
. com...
IMHO, products damaged by user accidents or abuse should NEVER be
replaced
for "free", and we are kidding ourselves if we pretend they should be.
No
business trying to stay alive can just eat the costs involved, meaning
they
are obviously passed on to future customers by raising prices on their
products.

Personally, in almost 60 years of fishing, I have been lucky to never
having
broken a rod through any accidents or abuse (probably because I am
careful
by nature), so I therefore resent having to pay for the carelessness of
others. I believe that it is only right that businesses wake up and
revert
to the honest policy that "You break it, you buy it," and quit
penalizing
the rest of us.

--
Bob Rickard
(AKA Dr. Spinnerbait)
www.secretweaponlures.com
--------------------------=x O')))


"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of
rods
I
broke in the last year. I decided to box them and send them back to
the
various manufacturers.

Some legitimately should be replaced under warranty for things like
bad
guide wrapping or eyelet inserts popping out. Others were broken due
to
my
carelessness and a few I just don't know why the broke. With each one
I
included an honest description of how they got broken and what was
wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on
it
when
fishing and broke it. Out of warranty, and definitely not the fault
of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had
popped
out, and I "found" the tip broken off the other. I think atleast one
of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I
should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them.
They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it
out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I
haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com

I lost a bass on a CC Spot once, do you believe I wrote the company & they
didn't send me one darn bass?!

Warren ;-)

"Calif Bill" wrote in message
nk.net...
I have broken a couple of rods from accident and from just crap rods.
Lost
the ends off 2 of them years ago when the wind blew the hatchback on my
Rabbit down on the rods as was unloading. And I have had 2 of the same
brand and model rod break at the same time, One broke and when I looked
at
the other, the center section was split. Cost me $10 each for replacement
on the crap rods. If you are going to replace crap rods, then there
should
not be any charge. So they pretty much cover abuse cost, with the charge
they extract for replacing crappy rods. And I have had expensive rods
lose
eye inserts shortly after purchase, as well as first fish of any size on
the
rod and the rod became a 2 piece. Some I paid to fix, or rewrapped the
eye
as too much effort to send in. Same with a broken PacHawk sal****er rod
that is still on the workbench 2 years after being broken on the first
trip
and a 10# fish on. To not break a rod in all those years is just plain
good
luck. Same with Cotton Cordell. I still avoid their lures most of the
time. I had the eyelet come out of a Cordell Spot on the first cast. So
I
sent it back. They sent me back 1 lure. So I was out the extra cost of
postage and packaging for there failure to manufacture good stuff as well
as
screwing up my fishing as I had to go into the weeds to recover the
remains
of the lure.
bill

"Bob Rickard" wrote in message
. com...
IMHO, products damaged by user accidents or abuse should NEVER be
replaced
for "free", and we are kidding ourselves if we pretend they should be.
No
business trying to stay alive can just eat the costs involved, meaning
they
are obviously passed on to future customers by raising prices on their
products.

Personally, in almost 60 years of fishing, I have been lucky to never
having
broken a rod through any accidents or abuse (probably because I am
careful
by nature), so I therefore resent having to pay for the carelessness of
others. I believe that it is only right that businesses wake up and
revert
to the honest policy that "You break it, you buy it," and quit
penalizing
the rest of us.

--
Bob Rickard
(AKA Dr. Spinnerbait)
www.secretweaponlures.com
--------------------------=x O')))


"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of
rods
I
broke in the last year. I decided to box them and send them back to
the
various manufacturers.

Some legitimately should be replaced under warranty for things like
bad
guide wrapping or eyelet inserts popping out. Others were broken due
to
my
carelessness and a few I just don't know why the broke. With each one
I
included an honest description of how they got broken and what was
wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on
it
when
fishing and broke it. Out of warranty, and definitely not the fault
of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had
popped
out, and I "found" the tip broken off the other. I think atleast one
of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I
should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them.
They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it
out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I
haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com

"Bob Rickard" wrote in
. com:


IMHO, products damaged by user accidents or abuse should NEVER be
replaced for "free", and we are kidding ourselves if we pretend they
should be. No business trying to stay alive can just eat the costs
involved, meaning they are obviously passed on to future customers by
raising prices on their products.


That's what unconditional warrantees are all about. Trust me, the
companies are not just "eating" the costs--it's all wrapped up in the
price. If you don't like the added price, go with a company, like Loomis,
that has a reasonable repair charge and no unconditional warrantee.

Scott

I did not ask a single one of the manufacturers to replace the rods at no
cost. Just said, let me know what you can do.

--
** FREE Fishing Lures
** Weekly drawing
** Public Fishing and Boating Forums
** www.YumaBassMan.com


"Bob Rickard" wrote in message
. com...
IMHO, products damaged by user accidents or abuse should NEVER be replaced
for "free", and we are kidding ourselves if we pretend they should be. No
business trying to stay alive can just eat the costs involved, meaning
they
are obviously passed on to future customers by raising prices on their
products.

Personally, in almost 60 years of fishing, I have been lucky to never
having
broken a rod through any accidents or abuse (probably because I am careful
by nature), so I therefore resent having to pay for the carelessness of
others. I believe that it is only right that businesses wake up and revert
to the honest policy that "You break it, you buy it," and quit penalizing
the rest of us.

--
Bob Rickard
(AKA Dr. Spinnerbait)
www.secretweaponlures.com
--------------------------=x O')))


"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of rods
I
broke in the last year. I decided to box them and send them back to the
various manufacturers.

Some legitimately should be replaced under warranty for things like bad
guide wrapping or eyelet inserts popping out. Others were broken due to
my
carelessness and a few I just don't know why the broke. With each one I
included an honest description of how they got broken and what was wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on it
when
fishing and broke it. Out of warranty, and definitely not the fault of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had popped
out, and I "found" the tip broken off the other. I think atleast one of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them. They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com

I have broken a couple of rods from accident and from just crap rods. Lost
the ends off 2 of them years ago when the wind blew the hatchback on my
Rabbit down on the rods as was unloading. And I have had 2 of the same
brand and model rod break at the same time, One broke and when I looked at
the other, the center section was split. Cost me $10 each for replacement
on the crap rods. If you are going to replace crap rods, then there should
not be any charge. So they pretty much cover abuse cost, with the charge
they extract for replacing crappy rods. And I have had expensive rods lose
eye inserts shortly after purchase, as well as first fish of any size on the
rod and the rod became a 2 piece. Some I paid to fix, or rewrapped the eye
as too much effort to send in. Same with a broken PacHawk sal****er rod
that is still on the workbench 2 years after being broken on the first trip
and a 10# fish on. To not break a rod in all those years is just plain good
luck. Same with Cotton Cordell. I still avoid their lures most of the
time. I had the eyelet come out of a Cordell Spot on the first cast. So I
sent it back. They sent me back 1 lure. So I was out the extra cost of
postage and packaging for there failure to manufacture good stuff as well as
screwing up my fishing as I had to go into the weeds to recover the remains
of the lure.
bill

"Bob Rickard" wrote in message
. com...
IMHO, products damaged by user accidents or abuse should NEVER be replaced
for "free", and we are kidding ourselves if we pretend they should be. No
business trying to stay alive can just eat the costs involved, meaning
they
are obviously passed on to future customers by raising prices on their
products.

Personally, in almost 60 years of fishing, I have been lucky to never
having
broken a rod through any accidents or abuse (probably because I am careful
by nature), so I therefore resent having to pay for the carelessness of
others. I believe that it is only right that businesses wake up and revert
to the honest policy that "You break it, you buy it," and quit penalizing
the rest of us.

--
Bob Rickard
(AKA Dr. Spinnerbait)
www.secretweaponlures.com
--------------------------=x O')))


"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of rods
I
broke in the last year. I decided to box them and send them back to the
various manufacturers.

Some legitimately should be replaced under warranty for things like bad
guide wrapping or eyelet inserts popping out. Others were broken due to
my
carelessness and a few I just don't know why the broke. With each one I
included an honest description of how they got broken and what was wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on it
when
fishing and broke it. Out of warranty, and definitely not the fault of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had popped
out, and I "found" the tip broken off the other. I think atleast one of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them. They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com

"Bob Rickard" wrote in
. com:


IMHO, products damaged by user accidents or abuse should NEVER be
replaced for "free", and we are kidding ourselves if we pretend they
should be. No business trying to stay alive can just eat the costs
involved, meaning they are obviously passed on to future customers by
raising prices on their products.


That's what unconditional warrantees are all about. Trust me, the
companies are not just "eating" the costs--it's all wrapped up in the
price. If you don't like the added price, go with a company, like Loomis,
that has a reasonable repair charge and no unconditional warrantee.

Scott

FWIW: I like the BPS Bionic Blade spinning rods, so I'm curious of why they
only sent one? Doesn't change my way of thinking, but you didn't tell us
their explaination.

I'm also inclined to agree with Rickard on this. If you know you broke it...
then you ought to be the one responsible for replacing it. Same goes for the
manufacturer... if it's defective, then it's only right that they eat the
costs on it and hope that they learn something that can help them build a
better product.

It's nice to know that there are businesses that do take care of their
customers. I've been seeing less and less of that in the past few years.

I can't really remember how many rods that I've broken in my lifetime... I'd
really hate to think about it.


"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of rods I
broke in the last year. I decided to box them and send them back to the
various manufacturers.

Some legitimately should be replaced under warranty for things like bad
guide wrapping or eyelet inserts popping out. Others were broken due to
my
carelessness and a few I just don't know why the broke. With each one I
included an honest description of how they got broken and what was wrong
with them. I also included a check for $10 for return shipping with each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on it
when
fishing and broke it. Out of warranty, and definitely not the fault of
the
rod. They sent back a better quality rod than the broken one because the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had popped
out, and I "found" the tip broken off the other. I think atleast one of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I should do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No problem.
One was no longer in production so they upgrade to slightly more expensive
rod. I had no receipts included with these rods. These arrived back the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both were
defective. One had bad eyelet wrap glue and the eyes were coming off the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them. They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it out of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I haven't a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com

I e-mailed BPS customer service, and they said two rods were shipped back to
me. The other should be showing up anyday. I don't know why they wouldn't
have put them both in the same tube.
--
** FREE Fishing Lures
** Weekly drawing
** Public Fishing and Boating Forums
** www.YumaBassMan.com


"Charles B. Summers" wrote in message
...
FWIW: I like the BPS Bionic Blade spinning rods, so I'm curious of why
they
only sent one? Doesn't change my way of thinking, but you didn't tell us
their explaination.

I'm also inclined to agree with Rickard on this. If you know you broke
it...
then you ought to be the one responsible for replacing it. Same goes for
the
manufacturer... if it's defective, then it's only right that they eat the
costs on it and hope that they learn something that can help them build a
better product.

It's nice to know that there are businesses that do take care of their
customers. I've been seeing less and less of that in the past few years.

I can't really remember how many rods that I've broken in my lifetime...
I'd
really hate to think about it.


"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of rods
I
broke in the last year. I decided to box them and send them back to the
various manufacturers.

Some legitimately should be replaced under warranty for things like bad
guide wrapping or eyelet inserts popping out. Others were broken due to
my
carelessness and a few I just don't know why the broke. With each one I
included an honest description of how they got broken and what was wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on it
when
fishing and broke it. Out of warranty, and definitely not the fault of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had popped
out, and I "found" the tip broken off the other. I think atleast one of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them. They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com

I need to amend my earlier post. My reply was to Bob Rickard. In 11 yrs. of
building rods I have had two occasions where a client has admitted to
breaking a rod due to their own misuse. When asked what I could do for them,
I replied "nothing"! Except to rebuild the rod at their expense.

Mr. LaLonde , no offense meant. But for you to even think that a
manufacturer might replace a rod broken by misuse, at some discount is
somewhat dishonest in my mind. Your subject heading sez it all!

--
Dave Norton
Millennium Custom Rods
"Bob La Londe" wrote in message
...
I e-mailed BPS customer service, and they said two rods were shipped back
to
me. The other should be showing up anyday. I don't know why they
wouldn't
have put them both in the same tube.
--
** FREE Fishing Lures
** Weekly drawing
** Public Fishing and Boating Forums
** www.YumaBassMan.com


"Charles B. Summers" wrote in message
...
FWIW: I like the BPS Bionic Blade spinning rods, so I'm curious of why
they
only sent one? Doesn't change my way of thinking, but you didn't tell us
their explaination.

I'm also inclined to agree with Rickard on this. If you know you broke
it...
then you ought to be the one responsible for replacing it. Same goes for
the
manufacturer... if it's defective, then it's only right that they eat the
costs on it and hope that they learn something that can help them build a
better product.

It's nice to know that there are businesses that do take care of their
customers. I've been seeing less and less of that in the past few years.

I can't really remember how many rods that I've broken in my lifetime...
I'd
really hate to think about it.


"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of
rods
I
broke in the last year. I decided to box them and send them back to
the
various manufacturers.

Some legitimately should be replaced under warranty for things like bad
guide wrapping or eyelet inserts popping out. Others were broken due
to
my
carelessness and a few I just don't know why the broke. With each one
I
included an honest description of how they got broken and what was
wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on it
when
fishing and broke it. Out of warranty, and definitely not the fault of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had
popped
out, and I "found" the tip broken off the other. I think atleast one
of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them.
They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I
haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com