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pparently Sierra Stream and mountain AKA TIE FAST (is sending a email
behind my back. It is quoted with a reply by me. You will see why they did it behind my back Since April, I have been constantly harrassed by Joe Gambucci (aka slofly), and someone in reno who goes by the nick flytyer in reno plus many of their friends at www.ncffb.org. Apparently it all starts from this post and the chronology of posts that went along with it, evidenced in the tree of posts that you can view at http://groups-beta.google.com/group/...g/browse_frm/t... 868f7ccfb50e931a/c994107269ee3b03?tvc=3D1&q=3Dwaders+rant&_done=3D% 2Fgroups %3Fq%3Dwaders+rant%26qt_s%3DSearch+Groups%26&_done Title=3DBack+to+Search&sc= rollSave=3D&&d#c994107269ee3b03 Most of what the letter says is a outright lie. To see the chronology, from when BEFORE Ron even saw the waders but had the warranty voided, see the above url (it is too long to just click on, copy and paste) If you dont want to read Ron Lewis email he sends behind my back, and my response, here is the short story: manufacturer agreed to warranty my waders by giving me new custom sized waders for $40, they called Ron (according to other fly shops) to verify I did in fact buy them from him. He said I abused the waders WITHOUT EVEN SEEING THEM, and had my warranty VOIDED, said I abused them. I took them to every flyshop in town and every flyshop in town disagreed with him. Ron's email has a preceding it, my reply does not =20 =20 "Response to Waders rant by Steve Sullivan =20 My name is Ron Lewis I am owner of TIE-FAST vest tools and Sierra Stream & Mountain, a small fly shop located in Chico California. Over the past few weeks there have been postings to your ncffb bulletin board by Steve Sullivan concerning my shop and business. I would like you to hear my side of this story. =20 First of all I am writing to your e-mail address personally verses posting on the bulletin board. Your ncffb bulletin board should be a fun and informative site for the sharing of information. =20 =20 =20 No, you wanted to email lies behind my back so I couldnt respond =20 =20 Not for ranting and complaining about other people. =20 Steve Sullivan came into my fly shop and I befriended him. He is very much a novice, beginner fisherman but I liked his enthusiasm for the sport of fly-fishing, so I tried to help him with his equipment. Steve began purchasing products from me. The first product was a fly reel. Which he brought back to me broken within a week, I replaced it. I handed him a new one with no questions. He then brought the second reel back one week later and said it had been broken also. We repaired it. He then purchased a fly fishing rod. Within a week he brought that back into the shop after breaking it. I told him to send it back to the mfg. along with $25.00 to get it replaced or repaired. The mfg did not charge him for replacement do to the fact that he got it at my shop. He then purchased another rod from me. In fact, his parents purchased it for him. He brought that back to me broken also. So we sent it back to the mfg. and it was repaired for an economical price. =20 Next he wanted a pair of breathable waders. After he made the decision of which pair of waders he wanted he took his selection home. Within a couple of weeks he spoke with me about them "leaking", so I told him to talk to the mfg. about the problem. After that discussion, he brought the waders into my shop to look at the "leak". =20 =20 Lie. You had the waders warranty voided before you even saw the waders. You then make it sound like you looked at the waders, then voided the warranty. And every fly shop in town disagreed that it was abuse. =20 =20 My sales manager and I looked at the waders. They had been =20 completely abused and misused. =20 =20 =20 LIe. Not according to every other flyshop in town. =20 =20 =20 They have (4) holes ranging from 1" to 3 =BD" in the feet of the waders, the reinforced knee cover was torn away from the wader itself. The built in wader belt has been torn away from the waders in sections. They were covered with sand and completely wet with mildew on them, very poor condition. Mind you everything listed above occurred within a 4 month period. I told Steve that this abuse is not a manufacture defect. That the warranty will not be honored by ADG the mfg. In the wader warranty, policy & care package that is supplied with every ADG wader it simply states, "Warranty does not cover neglect, abuse, improper care and normal wear usage" The warranty does cover "manufacture defects" My mangers and I sat down with Steve on I bought medium kings from ROn. A employee voiced concerns about the waders (if he says he said I should not get them, that very well may be true). BUT RON, THE OWNER OF THE STORE SAID I SHOULD GET THE WADERS. When I talked to him on april 6, he admitted this, and said, I believe his word were for economic reasons. I dont fault him for that. I fault him for all the untruths he has told to cover himself. April 6, 2004 and he has admitted to us that most of his statements to the ncffb bulletin board were brought on by his anger with the waders not being warranted. =20 =20 =20 Lie. My anger was that I had an agreement with adg to send me larger sized special fit waders for $40, and without even seeing the waders you had the warranty voided. After you took a look at the waders and said they were abused I took them to every single fly shop in town (2) and both said that it was from wear and tear. Will turek of fish first in chico told me that given how much I fish, that the waders were single stitched, and given the thinness of the neoprenes booties (not new double neoprene, I think its called hypalon (sp?) it was no wonder the waders were the way they were. =20 =20 He also admits that statements made were false. =20 =20 Nothing substantial. For instance my first post I made it clear that the waders were for trade in work (which is true) latter on I lapsed and said "bought". You can see these little inconsistencies by reading the above url given. =20 He said that he would give an apology for his actions and his criticism of my shop, employees and my products. To the ncffb bulletin board. =20 =20 The biggest bold faced lie ever. No kidding you sent these emails behind my back. Ron threatened me with lawyers, telling me how wealthy he was. He complained about how he spent all day answering calls regarding my post (and other employees, Sean, concurred) then the next minutes acts like my post had no effect. With all his threats, you know what I did? I thought to myself SCREW THIS, got up, and walked to the door to leave. Ron Jumped up and blocked the door. ?br? Physcially prevented me from leaving. One of the employees (sea n or lincoln) said their is a new pair of waders here for you, so I sat back down. =20 I SAID I WOULD TELL THE BOARD THAT YOU GAVE ME A NEW PAIR OF WADERS AND THE SITUATION WAS OVER. I wont go into your store and tell you you are a bald faced liar, but I would be happy to met you at the neuman catholic church a block from your store, put my hand on a bible and state that all I agreed to was what I just said. LETS SEE YOU DO THE SAME!! You would probably be struck down by god with a lightning bolt!! =20 =20 I replaced his waders with a brand new pair. I felt that I should do so, not to show that I was at fault, but to let my customers know that I do stand behind my products. =20 =20 =20 LIE. You ignored all my posts. You admitted you saw all of them. Sean and yourself admitted you were sick of all the calls from customers. It wasnt that you stand behind your product or you wouldnt of ignored me and waited till you got sick of all the phone calls from people who saw the post on the internet. Your threats about how rich you were and how your lawyers would take me to court? And you have the gall to say the above? How F&***ing rich!! =20 =20 =20 Attached are photos of the waders that Steve brought back to me and wanted me to warranty. Please take a look at the attached photo of Steve Sullivan's actual pair of "LEAKY" waders he felt I should replace and you determine if this is a manufactures defect or if this was caused by neglect, abuse, improper care. " =20 =20 No, I didnt think you should replace them, the manufacturer and I had an agreement, and you voided that agreement without even seeing the waders (which every other shop in town said were not abused) Many bridges burnt by this person. Decide for yourself. =20 =20 And contact both the respected fly shops I took the waders to, chico fly shop and fish first. How many people have heard of these shops? How many people have heard of "sierra stream and mountain". Bot tom line, my warranty was voided because you told adg that the waders were abused BEFORE YOU EVEN SAW THEM!!, and that conclusion was shown FALSE by every other flyshop in CHico. Because of the above lies, I have been constantly harrassed for over 6 months. I have had the meanest vilest things said about me. One person condoned Joe Gambucci vile harrassment. I sent this person a taste of what Joe put me through (one email), and you should of seen the hell that broke out. I wonder if this person thinks what Joe gambucci did was so innocent now that they got a taste of it?? If you read my first post on this subject (above URL) I kept Ron's name secret, and didnt mention his company. I said I thought he was nice. I thought he was honest. He may be nice and honest, but in my case he is telling bald faced untruths. I am not going to suggest people not buy from him. In fact his tie fast knot tier is very good. I would urge you all to use it. I urge all my goods friend not to do business with him tho. |
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