I pulled an Al

Gee, Randy I have reread this entire thread. And can't find a reference to
Huber's policy on returned rod's. Care to enlighten the unenlightened?

--
Dave Norton
Millennium Custom Rods
"alwaysfishking" wrote in message
...
Thanks Bob for sharing it was an interesting thread and Thanks to Steve H
for his policies on returned rods. :-)


"Bob La Londe" wrote in message
news:1101943941.A+x23wsWB8rLU1j148oLiA@teranews...
The second rod from Bass Pro showed up today. UPS forgot to deliver it
with
the other one yesterday.

So far I still haven't heard from Fenwick or Lamiglas.

Both had clearly under warranty returns. I hope they are just slower,
although delivery confirmation shows they both received my returned rods
on
the 17th of November. Gotta cut them some slack with it being a holiday
right after though.

Lamiglass has cashed my check. Fenwick has not.

Bob La Londe
www.YumaBassMan.com

"John" wrote in message
...
Great post Bob! Thanks for sharing.

Please post a summary of your findings when you get every rod handled.
I'd
be interested in your opinion.

Good luck!
John

--
Remove FLY to reply
"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of
rods
I
broke in the last year. I decided to box them and send them back to
the
various manufacturers.

Some legitimately should be replaced under warranty for things like
bad
guide wrapping or eyelet inserts popping out. Others were broken due
to
my
carelessness and a few I just don't know why the broke. With each one
I
included an honest description of how they got broken and what was
wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on
it
when
fishing and broke it. Out of warranty, and definitely not the fault
of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had
popped
out, and I "found" the tip broken off the other. I think atleast one
of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I
should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them.
They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it
out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I
haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com

Thanks Bob for sharing it was an interesting thread and Thanks to Steve H
for his policies on returned rods. :-)


"Bob La Londe" wrote in message
news:1101943941.A+x23wsWB8rLU1j148oLiA@teranews...
The second rod from Bass Pro showed up today. UPS forgot to deliver it
with
the other one yesterday.

So far I still haven't heard from Fenwick or Lamiglas.

Both had clearly under warranty returns. I hope they are just slower,
although delivery confirmation shows they both received my returned rods
on
the 17th of November. Gotta cut them some slack with it being a holiday
right after though.

Lamiglass has cashed my check. Fenwick has not.

Bob La Londe
www.YumaBassMan.com

"John" wrote in message
...
Great post Bob! Thanks for sharing.

Please post a summary of your findings when you get every rod handled.
I'd
be interested in your opinion.

Good luck!
John

--
Remove FLY to reply
"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of rods
I
broke in the last year. I decided to box them and send them back to
the
various manufacturers.

Some legitimately should be replaced under warranty for things like bad
guide wrapping or eyelet inserts popping out. Others were broken due
to
my
carelessness and a few I just don't know why the broke. With each one
I
included an honest description of how they got broken and what was
wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on it
when
fishing and broke it. Out of warranty, and definitely not the fault of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had
popped
out, and I "found" the tip broken off the other. I think atleast one
of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them.
They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I
haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com

I rarely post to this group, mostly I just read and learn, but what I've
read in this post gets to basic things. What is right! and What is wrong!
Why would you even try to get equipment replaced because of negligence on
your own part?

To me, in my own opinion, it is basically a matter of personal integrity and
your misunderstanding of the importance of it. Perhaps, in the end, we
won't get questiooned on how many fishing rods we got replaced, but rather
how many were replaced honestly.
--
Mike

"Bob La Londe" wrote in message
...
SNIP I was going through all my rods and could not believe the number of
rods I
Bob La Londe
www.YumaBassMan.com

Good Grief! I give up.

--
** FREE Fishing Lures
** Weekly drawing
** Public Fishing and Boating Forums
** www.YumaBassMan.com


"Mike in GA" wrote in message
news:bCurd.428910$wV.5924@attbi_s54...
I rarely post to this group, mostly I just read and learn, but what I've
read in this post gets to basic things. What is right! and What is wrong!
Why would you even try to get equipment replaced because of negligence on
your own part?

To me, in my own opinion, it is basically a matter of personal integrity
and
your misunderstanding of the importance of it. Perhaps, in the end, we
won't get questiooned on how many fishing rods we got replaced, but rather
how many were replaced honestly.
--
Mike

"Bob La Londe" wrote in message
...
SNIP I was going through all my rods and could not believe the number of
rods I
Bob La Londe
www.YumaBassMan.com

Wow Bob! You must have set a record here inciting 60 some replies to a post
from you I took as " hmmmmm, good to know." Once again the magic of Usenet
made much ado about nothing. IMHO. Joe Z. ps Thanks for the entertainment.
;-)

"Bob La Londe" wrote in message
...
Good Grief! I give up.

--
** FREE Fishing Lures
** Weekly drawing
** Public Fishing and Boating Forums
** www.YumaBassMan.com


"Mike in GA" wrote in message
news:bCurd.428910$wV.5924@attbi_s54...
I rarely post to this group, mostly I just read and learn, but what I've
read in this post gets to basic things. What is right! and What is wrong!
Why would you even try to get equipment replaced because of negligence on
your own part?

To me, in my own opinion, it is basically a matter of personal integrity
and
your misunderstanding of the importance of it. Perhaps, in the end, we
won't get questiooned on how many fishing rods we got replaced, but rather
how many were replaced honestly.
--
Mike

"Bob La Londe" wrote in message
...
SNIP I was going through all my rods and could not believe the number of
rods I
Bob La Londe
www.YumaBassMan.com

Wow Bob! You must have set a record here inciting 60 some replies to a post
from you I took as " hmmmmm, good to know." Once again the magic of Usenet
made much ado about nothing. IMHO. Joe Z. ps Thanks for the entertainment.
;-)

"Bob La Londe" wrote in message
...
Good Grief! I give up.

--
** FREE Fishing Lures
** Weekly drawing
** Public Fishing and Boating Forums
** www.YumaBassMan.com


"Mike in GA" wrote in message
news:bCurd.428910$wV.5924@attbi_s54...
I rarely post to this group, mostly I just read and learn, but what I've
read in this post gets to basic things. What is right! and What is wrong!
Why would you even try to get equipment replaced because of negligence on
your own part?

To me, in my own opinion, it is basically a matter of personal integrity
and
your misunderstanding of the importance of it. Perhaps, in the end, we
won't get questiooned on how many fishing rods we got replaced, but rather
how many were replaced honestly.
--
Mike

"Bob La Londe" wrote in message
...
SNIP I was going through all my rods and could not believe the number of
rods I
Bob La Londe
www.YumaBassMan.com

No Bob, I do!

--
Dave Norton
Millennium Custom Rods
"Bob La Londe" wrote in message
...
Good Grief! I give up.

--
** FREE Fishing Lures
** Weekly drawing
** Public Fishing and Boating Forums
** www.YumaBassMan.com


"Mike in GA" wrote in message
news:bCurd.428910$wV.5924@attbi_s54...
I rarely post to this group, mostly I just read and learn, but what I've
read in this post gets to basic things. What is right! and What is
wrong!
Why would you even try to get equipment replaced because of negligence on
your own part?

To me, in my own opinion, it is basically a matter of personal integrity
and
your misunderstanding of the importance of it. Perhaps, in the end, we
won't get questiooned on how many fishing rods we got replaced, but
rather
how many were replaced honestly.
--
Mike

"Bob La Londe" wrote in message
...
SNIP I was going through all my rods and could not believe the number of
rods I
Bob La Londe
www.YumaBassMan.com

Good Grief! I give up.

--
** FREE Fishing Lures
** Weekly drawing
** Public Fishing and Boating Forums
** www.YumaBassMan.com


"Mike in GA" wrote in message
news:bCurd.428910$wV.5924@attbi_s54...
I rarely post to this group, mostly I just read and learn, but what I've
read in this post gets to basic things. What is right! and What is wrong!
Why would you even try to get equipment replaced because of negligence on
your own part?

To me, in my own opinion, it is basically a matter of personal integrity
and
your misunderstanding of the importance of it. Perhaps, in the end, we
won't get questiooned on how many fishing rods we got replaced, but rather
how many were replaced honestly.
--
Mike

"Bob La Londe" wrote in message
...
SNIP I was going through all my rods and could not believe the number of
rods I
Bob La Londe
www.YumaBassMan.com

"Mike in GA" wrote in news:bCurd.428910
$wV.5924@attbi_s54:

Why would you even try to get equipment replaced because of negligence on
your own part?



Perhaps because this is the specific policy of many of the major rod
companies. Think of it as insurance that you pay that's included in the
price of the rod. You've paid for this-- you're entitled to it.

About three months ago, my wife trashed a fairly new tire on a curb. I
brought it in to the shop where I bought it, fully expecting to buy a new
tire at full price. The guy behind the counter told me that part of the
price of the original tire was insurance, and that the tire was replaceable
for free, or for $26 if I wanted to buy the insurance on the replacement
tire. Should I have insisted on paying full price because it wasn't their
fault?



Scott

" ...this is the specific policy of many of the major rod companies. Think
of it as insurance that you pay that's included in the price of the rod.
You've paid for this-- you're entitled to it," said Mike. This is 100% on
target, and this is 100% of the whole damn problem.

Bob LaLonde is a man of total integrity and was absolutely right in the way
he handled his returns. He knew that he had paid at the time of purchase for
full entitlement to the manufacturer's return policies, whatever they may
be, and he would have been a fool not to have taken full advantage of them.

Those manufacturers who build the "abuse insurance" into the original
purchase price are the villains here and should be treated as such. They are
taking the cheap and sleazy way out to protect their own butts and to try to
look like heroes in the process. The buying public should never be tricked
into paying for other's mistakes, and true manufacturing defects should
never cost the buyer a penny to correct.

--
Bob Rickard
(AKA Dr. Spinnerbait)
www.secretweaponlures.com
--------------------------=x O')))


"Scott Seidman" wrote in message
.4...
"Mike in GA" wrote in news:bCurd.428910
$wV.5924@attbi_s54:

Why would you even try to get equipment replaced because of negligence
on
your own part?



Perhaps because this is the specific policy of many of the major rod
companies. Think of it as insurance that you pay that's included in the
price of the rod. You've paid for this-- you're entitled to it.

About three months ago, my wife trashed a fairly new tire on a curb. I
brought it in to the shop where I bought it, fully expecting to buy a new
tire at full price. The guy behind the counter told me that part of the
price of the original tire was insurance, and that the tire was
replaceable
for free, or for $26 if I wanted to buy the insurance on the replacement
tire. Should I have insisted on paying full price because it wasn't their
fault?



Scott