I pulled an Al

Yes, I remember that they offered to ship a new rod to me Next Day Air for
something like $60. If I were a tournament guy, that would mean more to me,
but I was perfectly happy waiting 4 days on standard UPS.

mhood

Scott Seidman wrote:

That's their standard no-questions-asked replacement policty. $50 standard
ground shipping, more for faster service
http://www.gloomis.com/publish/conte...omepage/custom
erservice/xpeditorinformation.html

Scott

The second rod from Bass Pro showed up today. UPS forgot to deliver it with
the other one yesterday.

So far I still haven't heard from Fenwick or Lamiglas.

Both had clearly under warranty returns. I hope they are just slower,
although delivery confirmation shows they both received my returned rods on
the 17th of November. Gotta cut them some slack with it being a holiday
right after though.

Lamiglass has cashed my check. Fenwick has not.

Bob La Londe
www.YumaBassMan.com

"John" wrote in message
...
Great post Bob! Thanks for sharing.

Please post a summary of your findings when you get every rod handled.
I'd
be interested in your opinion.

Good luck!
John

--
Remove FLY to reply
"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of rods
I
broke in the last year. I decided to box them and send them back to the
various manufacturers.

Some legitimately should be replaced under warranty for things like bad
guide wrapping or eyelet inserts popping out. Others were broken due to
my
carelessness and a few I just don't know why the broke. With each one I
included an honest description of how they got broken and what was wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on it
when
fishing and broke it. Out of warranty, and definitely not the fault of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had popped
out, and I "found" the tip broken off the other. I think atleast one of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them. They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com

On Tue, 30 Nov 2004 20:14:11 -0500, "Jerry Barton \(NervisRek\)"
wrote:

LORD, forgive me for even asking this, and perhaps waking the sleeping idiot
savant, but where has AL been lately. Kinda' scary and quiet. Maybe he's
working on those back order lures.


Isn't it bad enough that this thread stirred up Rodney??!!??

On Tue, 30 Nov 2004 20:14:11 -0500, "Jerry Barton \(NervisRek\)"
wrote:

LORD, forgive me for even asking this, and perhaps waking the sleeping idiot
savant, but where has AL been lately. Kinda' scary and quiet. Maybe he's
working on those back order lures.


Isn't it bad enough that this thread stirred up Rodney??!!??

Bob, as for my opinion on it all....I have been around here long enough
to know you are an honest, and straight forward person. You respect
others, and their opinions, and offer help and advice freely. How you
phrased your "header" had no bearing on my assement of your post at all.
And even though I have never returned a broken rod in my life (I just
never took the trouble), I appreciate the information you shared!
John Kerr

Bob, as for my opinion on it all....I have been around here long enough
to know you are an honest, and straight forward person. You respect
others, and their opinions, and offer help and advice freely. How you
phrased your "header" had no bearing on my assement of your post at all.
And even though I have never returned a broken rod in my life (I just
never took the trouble), I appreciate the information you shared!
John Kerr

LMAO !!!!!

"John C. French" wrote in message
...
On Tue, 30 Nov 2004 20:14:11 -0500, "Jerry Barton \(NervisRek\)"
wrote:

LORD, forgive me for even asking this, and perhaps waking the sleeping
idiot
savant, but where has AL been lately. Kinda' scary and quiet. Maybe he's
working on those back order lures.


Isn't it bad enough that this thread stirred up Rodney??!!??

LMAO !!!!!

"John C. French" wrote in message
...
On Tue, 30 Nov 2004 20:14:11 -0500, "Jerry Barton \(NervisRek\)"
wrote:

LORD, forgive me for even asking this, and perhaps waking the sleeping
idiot
savant, but where has AL been lately. Kinda' scary and quiet. Maybe he's
working on those back order lures.


Isn't it bad enough that this thread stirred up Rodney??!!??

Thanks Bob for sharing it was an interesting thread and Thanks to Steve H
for his policies on returned rods. :-)


"Bob La Londe" wrote in message
news:1101943941.A+x23wsWB8rLU1j148oLiA@teranews...
The second rod from Bass Pro showed up today. UPS forgot to deliver it
with
the other one yesterday.

So far I still haven't heard from Fenwick or Lamiglas.

Both had clearly under warranty returns. I hope they are just slower,
although delivery confirmation shows they both received my returned rods
on
the 17th of November. Gotta cut them some slack with it being a holiday
right after though.

Lamiglass has cashed my check. Fenwick has not.

Bob La Londe
www.YumaBassMan.com

"John" wrote in message
...
Great post Bob! Thanks for sharing.

Please post a summary of your findings when you get every rod handled.
I'd
be interested in your opinion.

Good luck!
John

--
Remove FLY to reply
"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of rods
I
broke in the last year. I decided to box them and send them back to
the
various manufacturers.

Some legitimately should be replaced under warranty for things like bad
guide wrapping or eyelet inserts popping out. Others were broken due
to
my
carelessness and a few I just don't know why the broke. With each one
I
included an honest description of how they got broken and what was
wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on it
when
fishing and broke it. Out of warranty, and definitely not the fault of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had
popped
out, and I "found" the tip broken off the other. I think atleast one
of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them.
They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I
haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com

Thanks Bob for sharing it was an interesting thread and Thanks to Steve H
for his policies on returned rods. :-)


"Bob La Londe" wrote in message
news:1101943941.A+x23wsWB8rLU1j148oLiA@teranews...
The second rod from Bass Pro showed up today. UPS forgot to deliver it
with
the other one yesterday.

So far I still haven't heard from Fenwick or Lamiglas.

Both had clearly under warranty returns. I hope they are just slower,
although delivery confirmation shows they both received my returned rods
on
the 17th of November. Gotta cut them some slack with it being a holiday
right after though.

Lamiglass has cashed my check. Fenwick has not.

Bob La Londe
www.YumaBassMan.com

"John" wrote in message
...
Great post Bob! Thanks for sharing.

Please post a summary of your findings when you get every rod handled.
I'd
be interested in your opinion.

Good luck!
John

--
Remove FLY to reply
"Bob La Londe" wrote in message
...
I was going through all my rods and could not believe the number of rods
I
broke in the last year. I decided to box them and send them back to
the
various manufacturers.

Some legitimately should be replaced under warranty for things like bad
guide wrapping or eyelet inserts popping out. Others were broken due
to
my
carelessness and a few I just don't know why the broke. With each one
I
included an honest description of how they got broken and what was
wrong
with them. I also included a check for $10 for return shipping with
each
package except for Lamiglass which specifies 14.50 on their website.

Here is what I have so far.

Silstar/Pinnacle. One Rod Sent. The fastest return was from them. I
sent
them a rod I gave my son for his birthday. I set a tool box down on it
when
fishing and broke it. Out of warranty, and definitely not the fault of
the
rod. They sent back a better quality rod than the broken one because
the
broken one was no longer in production. No problems, no questions.

St Croix one rod was definitely defective with an insert that had
popped
out, and I "found" the tip broken off the other. I think atleast one
of
them was less than a year old, but I could not find the receipts. The
arrived the day after the Silstar rod with a note about things I should
do
to take better care of my rods.

Quantum. Two rods. Both probably broken from carelessness. No
problem.
One was no longer in production so they upgrade to slightly more
expensive
rod. I had no receipts included with these rods. These arrived back
the
same day as the St Croix rods.

Bass Pro Shops. Returned two identical Bionic Blade IM-8 rods. Both
were
defective. One had bad eyelet wrap glue and the eyes were coming off
the
other broke mid section when it was picked up with very little use or
abuse
(I don't care for these all that much because they are heavy.) I
received
one brand new replacement today, with reason why they only sent one.

Fenwick. Sent two almost new Eagle GT rods along with a receipt for 5
rods.
(I like these for light spinner baits and crank baits.) One was
definitely
defective, and one was stepped on. I haven't yet heard from them.
They
received my package on t he 17th.

Lamiglas. Sent one 3 wt rod with receipt, and a check for 14.50.
definitely under warranty damage was questionable. The tip of the rod
broke
off in transit to the ABA classic in November. The rod had seen very
little
use, and I don't think I did anything to damage it. When I took it out
of
the rod cover the tip was hanging from the line. I haven't heard from
them
yet. The did cash my check. It hit my account on the 24th. The
package
was delivered to them on the 17th.

Pflueger. Sent two rods with no receipt. Both damaged by abuse. No
response.

I would say that Silstar and St Croix both went beyond what they were
obligated to do. I am concerned about Lamiglass and Fenwick. I
haven't
a
clue what to think about Bass Pro Shops given their normally more than
generous return policy.

Bob La Londe
www.YumaBassMan.com