Customer Service Basic Math

It's probably just the engineer in me, but I found this incredibly
funny.

http://www.youtube.com/watch?v=Gp0HyxQv97Q&eurl=

- Ken

" wrote in message
oups.com...

It's probably just the engineer in me, but I found this incredibly
funny.

http://www.youtube.com/watch?v=Gp0HyxQv97Q&eurl=

- Ken

Not worth .0023 of an hour of listening time, much less 23 minutes.

How's it turn out?

Op

Opus wrote:
" wrote in message
oups.com...

It's probably just the engineer in me, but I found this incredibly
funny.

http://www.youtube.com/watch?v=Gp0HyxQv97Q&eurl=

- Ken

Not worth .0023 of an hour of listening time, much less 23 minutes.

How's it turn out?

Op

5 customer service reps and one manager insist that
0.002 cents == 0.002 dollars.
- Ken

" wrote in message
oups.com...

Opus wrote:
" wrote in message
oups.com...

It's probably just the engineer in me, but I found this incredibly
funny.

http://www.youtube.com/watch?v=Gp0HyxQv97Q&eurl=

- Ken

Not worth .0023 of an hour of listening time, much less 23 minutes.

How's it turn out?

Op

5 customer service reps and one manager insist that
0.002 cents == 0.002 dollars.
- Ken

So I take it that ends up paying the higher rate?

Op

Opus wrote:
" wrote in message
oups.com...

Opus wrote:
How's it turn out?

Op

5 customer service reps and one manager insist that
0.002 cents == 0.002 dollars.
- Ken

So I take it that ends up paying the higher rate?

Op

This is the age of the internet. Audio recording ends up
on youtube and a blog. Verizon is embarrassed into
giving a refund...still not sure anyone at Verizon understands
the difference between dollars and cents.
- Ken

wrote:
Opus wrote:
" wrote in message
oups.com...

Opus wrote:
How's it turn out?

Op

5 customer service reps and one manager insist that
0.002 cents == 0.002 dollars.
- Ken

So I take it that ends up paying the higher rate?

Op

This is the age of the internet. Audio recording ends up
on youtube and a blog. Verizon is embarrassed into
giving a refund...still not sure anyone at Verizon understands
the difference between dollars and cents.

Sorta makes a boy feel all superior and ****, huh?

Wolfgang
who guesses ya takes it where ya gets it.

" wrote in message
oups.com...

http://www.youtube.com/watch?v=Gp0HyxQv97Q&eurl=


5 customer service reps and one manager insist that
0.002 cents == 0.002 dollars.

There is lots of talk about simple arithmetic and some
about multiples of 100 but I nowhere heard the key
word Denomination. The complainer never plainly said
the web site denominated the price in cents and the bill
denominated the price in dollars.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

In article ,
says...
There is lots of talk about simple arithmetic and some
about multiples of 100 but I nowhere heard the key
word Denomination. The complainer never plainly said
the web site denominated the price in cents and the bill
denominated the price in dollars.


Um, well, he didn't use the word "denomination" exactly
(IIRC) but he made exactly that point about a 100 times.
Or tried to, at least.

Kevin

Don Phillipson wrote:
" wrote in message
oups.com...

http://www.youtube.com/watch?v=Gp0HyxQv97Q&eurl=


5 customer service reps and one manager insist that
0.002 cents == 0.002 dollars.

There is lots of talk about simple arithmetic and some
about multiples of 100 but I nowhere heard the key
word Denomination. The complainer never plainly said
the web site denominated the price in cents and the bill
denominated the price in dollars.

Umm, customer service reps can't comprehend the difference
between dollars and cents and you think they would comprehend
the 12 letter word Denomination?
- Ken