WARNING!! Avoid TIE-FAST and ADG!!

From: Steve Sullivan

This is entirely a warranty issue of waders less than 6 months old with
a 5 year warranty that has been voided by the manufacturer. If ADG had
said "ok, send in your waders and we will give you a new pair of the
same sized waders" I would not be unhappy.

The fact that ADG rescinded
the warranty makes them a part of this. I sent them a email saying that
A) TIE-FAST did not tell the truth about my "insisting" on getting the
waders
B) the problems with the waders were all bellow the waist
C) I also gave them the name of the person at Fish First who looked at
the waders, and confirmed that it is a manufacturer issue.

Steve, if this is the worst thing that ever happens to you, consider yourself a
very lucky man. No one likes to get ripped off, but in the overall scheme it
ain't no big thing. Let it go.


George Adams

"All good fishermen stay young until they die, for fishing is the only dream of
youth that doth not grow stale with age."
---- J.W Muller

On Mon, 05 Apr 2004 21:58:16 GMT, Steve Sullivan
wrote:

Around November of 2003 Ron Lewis (owner of Sierra Stream and Mountain,
AKA TIE-FAST, who makes knot tiers and other tools) said that he had
waders that a customer ordered but never picked up. I tried them on.

(snipped, for one reason, that we've read it all just about a week
ago)

If the feet were leaking, why didn't you stick to that issue? You
don't say there was anything else wrong with the waders.

If the size was an issue, you should have dealt with the shop owner
rather than ADG about it. ADG has no responsibility for what size
waders you bought (or traded services for) nor any other than to
replace or repair the faulty merchandice.

Once you get to the point they've agreed to replace the leaky waders,
then you can try to negotiate for a different size, if you're willing
to pay the cost of the difference between sizes.

You seem to be trying to blame both the shop owner and the
manufacturer for both problems you have with the waders. Each may be
responsible for one issue, but neither is for both.

You made a deal of merchandise for work, if I recall it properly. I
have never considered that to be a good idea. The company I just
retired from did that a lot more years ago than they do now. Those
things are just too apt to cause problems. They wound up with just a
very few, one of which was a public service company that could be
written off as good will in the community if it didn't work out.

I'd have someone else write a letter to go in the package (you're a
little too upset to gain a favourable impression from the company) and
send it, along with the waders in to the company. Don't mention
sizes. The size is not their fault. See what happens. You might get
new waders once they've looked at them and determined that the fault
wasn't caused by them being smaller than they maybe should have been.

You and the shop owner will both probably be much better off never
speaking to one another again. Stuff happens. Some of it is ugly.
At least this is cheaper ugly than some I've had happen. Let it go,
lest it cost you more in high blood pressure, loss of time, and
general emotional damage than the cost of new waders is worth.

That said, I have a can of pork and beans sitting here waiting until
I"m in the mood to complain to the company about the total lack of
even the miniscule piece of pork that generally appears in such. I
just have to decide whether or not I can stand it if they replace the
product, as I didn't particularly like the taste or texture of the
stuff anyway...
--

rbc:vixen,Minnow Goddess,Willow Watcher,and all that sort of thing.
Often taunted by trout.
Only a fool would refuse to believe in luck. Only a damn fool would rely on it.

http://www.visi.com/~cyli

"Darwin Vander Stelt" wrote...
You'll probably feel a lot better in a week when your period is over.

Hmmmm. . . harboring some ill-will toward the fairer sex, are we? This is post
number two where you've attempted to insult someone by comparing them to a
woman. If Cyli or Snake get a hold of you. . . shiver.
--
TL,
Tim
------------------------
http://css.sbcma.com/timj

You'll probably feel a lot better in a week when your period is over.

I love them (women), just don't think we should share the same set of
disabilities.
"Tim J." wrote in message
...

"Darwin Vander Stelt" wrote...
You'll probably feel a lot better in a week when your period is over.

Hmmmm. . . harboring some ill-will toward the fairer sex, are we? This is
post
number two where you've attempted to insult someone by comparing them to a
woman. If Cyli or Snake get a hold of you. . . shiver.
--
TL,
Tim
------------------------
http://css.sbcma.com/timj

They called me up today, I came in, and they gave me a new pair of
waders.

"Steve Sullivan" wrote...
They called me up today, I came in, and they gave me a new pair of
waders.

Now I'm confused on what lesson we all learned:
1) Good things come to those who wait.
2) Patience is a virtue.
3) The squeaky wheel gets the grease.

Which do you think, Steve?
--
TL,
Tim
------------------------
http://css.sbcma.com/timj

Steve Sullivan wrote:

They called me up today, I came in, and they gave me a new pair of
waders.

Aren't you ashamed of yourself now? :-)

I'm kidding. You felt you were wronged, and you took steps to make it
right. There's nothing to be ashamed of about that (within limits).

I'm curious, though. Did posting your complaints on ROFF and elsewhere
have any effect? I hope not, because I don't want to see every FF
consumer complaint become a ROFF cause.

--
Cut "to the chase" for my email address.

In article k.net,
rw wrote:

Steve Sullivan wrote:

They called me up today, I came in, and they gave me a new pair of
waders.

Aren't you ashamed of yourself now? :-)

No, although I think I made a mistake in not having a third party go in
and try to work things out. I was very emotional about the issue, they
were very emotional, I was friends with the owner before this, it is too
things turned out like they did.


I'm kidding. You felt you were wronged, and you took steps to make it
right. There's nothing to be ashamed of about that (within limits).

I'm curious, though. Did posting your complaints on ROFF and elsewhere
have any effect? I hope not, because I don't want to see every FF
consumer complaint become a ROFF cause.

Then in that case, no it did not have any effect.

On Tue, 6 Apr 2004 08:38:09 -0600, "Darwin Vander Stelt"
wrote:

I love them (women), just don't think we should share the same set of
disabilities.


"Tim J." wrote in message
...

"Darwin Vander Stelt" wrote...
You'll probably feel a lot better in a week when your period is over.

Hmmmm. . . harboring some ill-will toward the fairer sex, are we? This is
post
number two where you've attempted to insult someone by comparing them to a
woman. If Cyli or Snake get a hold of you. . . shiver.

Hmmmm. No, there's no point in taking on someone who doesn't know the
difference between having a period and PMS. Or who blames too much
on either of them. They're going to be mildly bewildered a lot, at
best. Someone who thinks it's okay to say, '...period is over.'
because it's not as gross as, '...off the rag.' is not fair game.
Same mindset, but making their best attempt at being a sensitive new
age guy.

However, they're often useful if one's car breaks down. When they're
done with it, a proper mechanic can find a lot to blame the problems
on.

--

rbc:vixen,Minnow Goddess,Willow Watcher,and all that sort of thing.
Often taunted by trout.
Only a fool would refuse to believe in luck. Only a damn fool would rely on it.

http://www.visi.com/~cyli