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hey Bob
That's not the first time I have heard of that kind of service from Maui Jim. A charter boat captain that I have fished with over the years told me a similar story this summer. I use their glasses and have been lucky enough to have the same pair for 4 years. Hope I didnt jinx myself by writing that. Steve "Bob La Londe" wrote in message news:1098287588.zgC6fw0XIp7pTlbSKfgOtw@teranews... A lot of us here are always fighting to find the best sunglasses for clarity when fishing. We want to cut the glare and see into the water very well. I have some Costa Del Mars, as well as Maui Jim's. A couple of months ago a pair of my Maui Jim's got left on the front deck of the boat while we were fishing. When I put them back on a temple fell off. It may have been a defect or it may have gotten damaged laying on the deck of the boat. I set them out of the way on the deck. When I picked them up later one of the lenses had gotten smashed. I was not surprised that they had gotten broken under the circumstances. I was disappointed though since that pair of glasses had been a present from my wife for our anniversary. I contacted Maui Jim hoping they would help me out, AND THEY DID. I explained that the damage was not anything I considered to be warranted, but that they were a gift from my wife. For $8.95 for return shipping I sent them my glasses, and they sent me a new pair. Cool. They did say it was a "ONE TIME ONLY: exchange to promote good will with their company, but I was very impressed. I doubt I would have replaced them if I were in their shoes. Bob La Londe www.YumaBassMan.com |
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Thread | Thread Starter | Forum | Replies | Last Post |
Sunglasses Source? | Charles Summers | Bass Fishing | 9 | June 7th, 2004 03:29 PM |
Sunglasses | Bob La Londe | Bass Fishing | 3 | June 3rd, 2004 03:06 AM |
Sunglasses etc | Mike Connor | Fly Fishing | 0 | March 13th, 2004 06:59 PM |
Sunglasses? | Kurt Bimler | Bass Fishing | 14 | January 23rd, 2004 09:54 PM |
Sunglasses | Larry and a cat named Dub | Fly Fishing | 2 | November 28th, 2003 08:14 AM |