Garmin's Warrenty

Going to send my Garmin 162 GPS in for warranty repairs tomorrow. The screen
is starting to fade out, making my have to turn the contrast way up in order
to see the screen. After a little while, the thing will just shut itself
off.

I called the tech support people and was surprised that someone actually
took my call without me having to sit on hold for an hour. That in itself
was a blessing... Anyway, I've gotten my RMA number and the guy said that
the turn around time after they receive it is about 7 days. Hopefully, I'll
have it back soon.

I figured that I'd post this here in case you guys had a problem with any of
your units and you are wandering what to expect. For the record, I'm sending
mine out tomorrow, and I'll keep y'all posted with a few details. I'm not
expecting any trouble, and if all goes smoothly... I'm going to finally
replace my front finder with that Garmin 240 that I've been wanting! The 160
is still running strong as ever on the console!

I like that - WARRENty

--
Warren

http://www.warrenwolk.com
Http://www.tri-statebassmasters.com
2004 NJ B.A.S.S. Federation State Champions

"Charles B. Summers" wrote in message
...
Going to send my Garmin 162 GPS in for warranty repairs tomorrow. The
screen
is starting to fade out, making my have to turn the contrast way up in
order
to see the screen. After a little while, the thing will just shut itself
off.

I called the tech support people and was surprised that someone actually
took my call without me having to sit on hold for an hour. That in itself
was a blessing... Anyway, I've gotten my RMA number and the guy said that
the turn around time after they receive it is about 7 days. Hopefully,
I'll
have it back soon.

I figured that I'd post this here in case you guys had a problem with any
of
your units and you are wandering what to expect. For the record, I'm
sending
mine out tomorrow, and I'll keep y'all posted with a few details. I'm not
expecting any trouble, and if all goes smoothly... I'm going to finally
replace my front finder with that Garmin 240 that I've been wanting! The
160
is still running strong as ever on the console!

I haven't had any of my Garmin electronics fail on me yet so I haven't had a
chance to try out their warranty service or customer service.

Garmin 176 GPS Map
Garmin 160 Sounder
Garmin 240 Sounder
Garmin 168 GPS Map / Sounder

In fact the only piece of new equipment I have had any trouble with is my
Eagle sounder. Every trip out it will at one time or another start reading
some ridiculous depth like 870 feet, when I can see the bottom 3 or 4 feet
down. I didn't like my Humminbird stuff (it sucked), but it came on my
boat. I didn't buy the stuff new.

--
** FREE Fishing Lures
** Weekly drawing
** Public Fishing and Boating Forums
** www.YumaBassMan.com


"Charles B. Summers" wrote in message
...
Going to send my Garmin 162 GPS in for warranty repairs tomorrow. The
screen
is starting to fade out, making my have to turn the contrast way up in
order
to see the screen. After a little while, the thing will just shut itself
off.

I called the tech support people and was surprised that someone actually
took my call without me having to sit on hold for an hour. That in itself
was a blessing... Anyway, I've gotten my RMA number and the guy said that
the turn around time after they receive it is about 7 days. Hopefully,
I'll
have it back soon.

I figured that I'd post this here in case you guys had a problem with any
of
your units and you are wandering what to expect. For the record, I'm
sending
mine out tomorrow, and I'll keep y'all posted with a few details. I'm not
expecting any trouble, and if all goes smoothly... I'm going to finally
replace my front finder with that Garmin 240 that I've been wanting! The
160
is still running strong as ever on the console!

Hi Charles,
My 2 experiences with Garmin this year have been super. E-mail and live
support. A 240 came with the boat I bought this year. Bottom Line had been
my unit of choice (4) for nearly 20 years. I was always a sucker for
whatever the Lindners were pushing. ;-) Computrol USED to be good at support
but this past year it took the SD attorney general's office to get
satisfaction from them on replacing my Bottom Line. Joe Z

"Charles B. Summers" wrote in message
...
Going to send my Garmin 162 GPS in for warranty repairs tomorrow. The screen
is starting to fade out, making my have to turn the contrast way up in order
to see the screen. After a little while, the thing will just shut itself
off.

I called the tech support people and was surprised that someone actually
took my call without me having to sit on hold for an hour. That in itself
was a blessing... Anyway, I've gotten my RMA number and the guy said that
the turn around time after they receive it is about 7 days. Hopefully, I'll
have it back soon.

I figured that I'd post this here in case you guys had a problem with any of
your units and you are wandering what to expect. For the record, I'm sending
mine out tomorrow, and I'll keep y'all posted with a few details. I'm not
expecting any trouble, and if all goes smoothly... I'm going to finally
replace my front finder with that Garmin 240 that I've been wanting! The 160
is still running strong as ever on the console!

Cool... I can just send it to you to repair?


"go-bassn" wrote in message
...
I like that - WARRENty

--
Warren

http://www.warrenwolk.com
Http://www.tri-statebassmasters.com
2004 NJ B.A.S.S. Federation State Champions

"Charles B. Summers" wrote in message
...
Going to send my Garmin 162 GPS in for warranty repairs tomorrow. The
screen
is starting to fade out, making my have to turn the contrast way up in
order
to see the screen. After a little while, the thing will just shut itself
off.

I called the tech support people and was surprised that someone actually
took my call without me having to sit on hold for an hour. That in
itself
was a blessing... Anyway, I've gotten my RMA number and the guy said
that
the turn around time after they receive it is about 7 days. Hopefully,
I'll
have it back soon.

I figured that I'd post this here in case you guys had a problem with
any
of
your units and you are wandering what to expect. For the record, I'm
sending
mine out tomorrow, and I'll keep y'all posted with a few details. I'm
not
expecting any trouble, and if all goes smoothly... I'm going to finally
replace my front finder with that Garmin 240 that I've been wanting! The
160
is still running strong as ever on the console!

Yeah... the Eagle on the front will do that too! All of a sudden, I've went
off a ledge that dropped from 10' to 800'! LOL


"Bob La Londe" wrote in message
...
I haven't had any of my Garmin electronics fail on me yet
In fact the only piece of new equipment I have had any trouble with is my
Eagle sounder. Every trip out it will at one time or another start
reading
some ridiculous depth like 870 feet, when I can see the bottom 3 or 4 feet
down. I didn't like my Humminbird stuff (it sucked), but it came on my
boat. I didn't buy the stuff new.

--
** FREE Fishing Lures
** Weekly drawing
** Public Fishing and Boating Forums
** www.YumaBassMan.com


"Charles B. Summers" wrote in message
...
Going to send my Garmin 162 GPS in for warranty repairs tomorrow. The
screen
is starting to fade out, making my have to turn the contrast way up in
order
to see the screen. After a little while, the thing will just shut itself
off.

I called the tech support people and was surprised that someone actually
took my call without me having to sit on hold for an hour. That in
itself
was a blessing... Anyway, I've gotten my RMA number and the guy said
that
the turn around time after they receive it is about 7 days. Hopefully,
I'll
have it back soon.

I figured that I'd post this here in case you guys had a problem with
any
of
your units and you are wandering what to expect. For the record, I'm
sending
mine out tomorrow, and I'll keep y'all posted with a few details. I'm
not
expecting any trouble, and if all goes smoothly... I'm going to finally
replace my front finder with that Garmin 240 that I've been wanting! The
160
is still running strong as ever on the console!

"Charles B. Summers" wrote in
:

Going to send my Garmin 162 GPS in for warranty repairs tomorrow. The
screen is starting to fade out, making my have to turn the contrast
way up in order to see the screen. After a little while, the thing
will just shut itself off.

I called the tech support people and was surprised that someone
actually took my call without me having to sit on hold for an hour.
That in itself was a blessing... Anyway, I've gotten my RMA number and
the guy said that the turn around time after they receive it is about
7 days. Hopefully, I'll have it back soon.

I figured that I'd post this here in case you guys had a problem with
any of your units and you are wandering what to expect. For the
record, I'm sending mine out tomorrow, and I'll keep y'all posted with
a few details. I'm not expecting any trouble, and if all goes
smoothly... I'm going to finally replace my front finder with that
Garmin 240 that I've been wanting! The 160 is still running strong as
ever on the console!




I have had nothing but fantastic experience with Garmin Warrantee
service.

When I bought my unit at Amazon for an unbelievable price (essentially,
etrex legend for $150, not counting the $50 rebate) I had some
interesting back and forths with Amazon. First, shipping kept getting
delayed until I was out of the rebate period. A call to amazon, after
getting kicked up enough levels, resulted in Amazon crediting me the
rebate amount. Next, the unit arrived with a non-functioning display.
Amazon swiped that out with a new unit really quickly for me.

After the warrantee ended, the unit started spontaneously shutting off
periodically-- it probably happened first during the warrantee period,
but I thought it was bad batteries or something, and then it stopped
showing the problem altogether, so I thought it was OK. In any case, it
started dying on me out of warrantee.

I called customer service. I was real nice on the phone. I told him
that my first unit, after some availability problems, arrived broken, and
my second unit had out-of-warrantee problems. Then I told him that if I
had to buy a new unit, because of the problems I had with these two
units, I would be unlikely to replace it with a Garmin (because of
quality control issues), but if they would cover this under warrantee,
they'd have a customer for life. Simply put, I asked them to offer my
warrantee service for an out of warrantee item, just because I wanted
them to. Long story a hair shorter, they replaced my Garmin for free
with a brand new unit. Because of firmware and hardware upgrades, it
seems even better than my first.

Scott

That's comforting Scott. I really don't expect any problems with Garmin from
all I've heard in the past.


"Scott Seidman" wrote in message
I have had nothing but fantastic experience with Garmin Warrantee
service.

When I bought my unit at Amazon for an unbelievable price (essentially,
etrex legend for $150, not counting the $50 rebate) I had some
interesting back and forths with Amazon. First, shipping kept getting
delayed until I was out of the rebate period. A call to amazon, after
getting kicked up enough levels, resulted in Amazon crediting me the
rebate amount. Next, the unit arrived with a non-functioning display.
Amazon swiped that out with a new unit really quickly for me.

After the warrantee ended, the unit started spontaneously shutting off
periodically-- it probably happened first during the warrantee period,
but I thought it was bad batteries or something, and then it stopped
showing the problem altogether, so I thought it was OK. In any case, it
started dying on me out of warrantee.

I called customer service. I was real nice on the phone. I told him
that my first unit, after some availability problems, arrived broken, and
my second unit had out-of-warrantee problems. Then I told him that if I
had to buy a new unit, because of the problems I had with these two
units, I would be unlikely to replace it with a Garmin (because of
quality control issues), but if they would cover this under warrantee,
they'd have a customer for life. Simply put, I asked them to offer my
warrantee service for an out of warrantee item, just because I wanted
them to. Long story a hair shorter, they replaced my Garmin for free
with a brand new unit. Because of firmware and hardware upgrades, it
seems even better than my first.

Scott

You can just send it to me...lol.

You sure your batteries are strong? These units are the first to turn off
when batteries get old & weak...just a thought Charles.

--
Warren

http://www.warrenwolk.com
Http://www.tri-statebassmasters.com
2004 NJ B.A.S.S. Federation State Champions

"Charles B. Summers" wrote in message
...
Cool... I can just send it to you to repair?


"go-bassn" wrote in message
...
I like that - WARRENty

--
Warren

http://www.warrenwolk.com
Http://www.tri-statebassmasters.com
2004 NJ B.A.S.S. Federation State Champions

"Charles B. Summers" wrote in message
...
Going to send my Garmin 162 GPS in for warranty repairs tomorrow. The
screen
is starting to fade out, making my have to turn the contrast way up in
order
to see the screen. After a little while, the thing will just shut
itself
off.

I called the tech support people and was surprised that someone
actually
took my call without me having to sit on hold for an hour. That in
itself
was a blessing... Anyway, I've gotten my RMA number and the guy said
that
the turn around time after they receive it is about 7 days. Hopefully,
I'll
have it back soon.

I figured that I'd post this here in case you guys had a problem with
any
of
your units and you are wandering what to expect. For the record, I'm
sending
mine out tomorrow, and I'll keep y'all posted with a few details. I'm
not
expecting any trouble, and if all goes smoothly... I'm going to finally
replace my front finder with that Garmin 240 that I've been wanting!
The
160
is still running strong as ever on the console!

I've tested the voltage at the unit to be 12.1 volts with the engine off
(volt meter). Every now and then, the battery voltage will drop to around
11v when I have the livewell pump running, and/or the running lights on. But
when the engine is running, the voltage will kick up to 13+ volts. My Garmin
160 will display the battery voltage, so that's what I've been watching with
the engine running. Weither or not it's accurate is anyones guess without
testing it with the meter.

I can see no difference in the display with the engine off, or running...
and the unit usually turns itself off while underway.


"go-bassn" wrote in message
news
You can just send it to me...lol.

You sure your batteries are strong? These units are the first to turn off
when batteries get old & weak...just a thought Charles.

--
Warren

http://www.warrenwolk.com
Http://www.tri-statebassmasters.com
2004 NJ B.A.S.S. Federation State Champions

"Charles B. Summers" wrote in message
...
Cool... I can just send it to you to repair?


"go-bassn" wrote in message
...
I like that - WARRENty

--
Warren

http://www.warrenwolk.com
Http://www.tri-statebassmasters.com
2004 NJ B.A.S.S. Federation State Champions

"Charles B. Summers" wrote in message
...
Going to send my Garmin 162 GPS in for warranty repairs tomorrow. The
screen
is starting to fade out, making my have to turn the contrast way up
in
order
to see the screen. After a little while, the thing will just shut
itself
off.

I called the tech support people and was surprised that someone
actually
took my call without me having to sit on hold for an hour. That in
itself
was a blessing... Anyway, I've gotten my RMA number and the guy said
that
the turn around time after they receive it is about 7 days.
Hopefully,
I'll
have it back soon.

I figured that I'd post this here in case you guys had a problem with
any
of
your units and you are wandering what to expect. For the record, I'm
sending
mine out tomorrow, and I'll keep y'all posted with a few details. I'm
not
expecting any trouble, and if all goes smoothly... I'm going to
finally
replace my front finder with that Garmin 240 that I've been wanting!
The
160
is still running strong as ever on the console!