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WARNING!! Avoid TIE-FAST and ADG!



 
 
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Old April 5th, 2004, 10:58 PM
Steve Sullivan
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Default WARNING!! Avoid TIE-FAST and ADG!

Around November of 2003 Ron Lewis (owner of Sierra Stream and Mountain,
AKA TIE-FAST, who makes knot tiers and other tools) said that he had
waders that a customer ordered but never picked up. I tried them on.
The salesman, Lincoln Gray did have concerns about the waders being
tight in the stomach. AFTER the salesman voiced his concerns, I asked
the owner, Ron Lewis, if I should get special ordered waders. He said
the extra cost was a concern and that he recommended that I get the
Medium Kings that the customer did not pick up. THAT WAS RON LEWIS, THE
OWNER¹S RECOMMENDATION, I DID NOT INSIST ON GETTING THE MEDIUM KINGS!!.
These were adg waders that retail for $160.

In March of 2004, I talked to David Ahn, owner of ADG (the manufacturer
of the waders). I told them that the waders were leaking, and told him
my height, weight, and chest measurement.He said that it sounded like
the medium kings I got were too small, and that I needed custom fit
waders. He agreed sell those to me for $40. They said to get my
measurement following the directions on their website, and return the
waders to Ron Lewis, owner. David Ahn said he was going to call
immediately calling Ron Lewis. I later called David Ahn back, and he
told me that Ron had said that I insisted on getting the waders even tho
he suggested I not get them. He said that I would have to talk to Ron.
It was a blatant lie that I insisted on getting the waders, I
specifically asked Ron if I should get specially sized waders and he
said I should get the Medium kings (that he had because a customer
specially ordered but never picked up) because custom fitted waders were
much more expensive. Plus the leaks had little to do with the waders
being tight in the stomach, the leaks were all bellow the knee.


I then went to Sierra Stream and mountain (AKA tie-fast), and Lincoln
Grey told me that David Ahn of ADG had said under no circumstance would
ADG honor my warranty, and said that if I wanted the custom fit waders
that David Ahn had agreed to sell me for $40 I would have to pay $270).
He said they would try to see what they could do about the leaks. I
went home and got my waders and gave them to Lincoln. The next day Ron
lewis yelled at me and said I had abused the waders, since they had
holes in the bottom of the neoprene feet. He said that I must have been
walking around with my boots off, which is untrue.

Another fly fishing store in Chico is Fish First. They are a well
respected store in northern california. I told my story to the
manager, Will Turek, and showed him the waders. He said that I got a
³bum deal². He said that the holes were not caused by abuse, but
probably by either how I distribute my weight or gravel that naturally
gets into the boots. He said he had never heard of ADG, but if it had
been a manufacturer that he dealt with he would call them and see what
he could do. He suggested I call the better business bureau.

I have not gotten a response from ADG, and they are very difficult to
get a hold of by phone. They also never reply to emails. I have made a
complaint to the BBB about ADG and TIE-FAST (aka Sierra Stream and
Mountain, in Chico ca).
 




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