WARNING!! Avoid TIE-FAST and ADG!!

"Steve Sullivan" wrote...
"Tim J." wrote:

Steve - take a deep breath and step AWAY from the keyboard.

You also said in your post, "I have made a complaint to the BBB about ADG
and
TIE-FAST (aka Sierra Stream and Mountain, in Chico ca)." As Scott said, your
beef isn't with ADG, but with the store that allegedly forced you to buy the
incorrect size.

Where did I alleged that the stored forced me to buy the incorrect size?

Your words were, "The salesman, Lincoln Gray did have concerns about the waders
being tight in the stomach. AFTER the salesman voiced his concerns, I asked
the owner, Ron Lewis, if I should get special ordered waders. He said the extra
cost was a concern and that he recommended that I get the Medium Kings that the
customer did not pick up. THAT WAS RON LEWIS, THE OWNER¹S RECOMMENDATION, I DID
NOT INSIST ON GETTING THE MEDIUM KINGS!!" That indicates to me that you're
attempting to blame the store owner for the incorrect fit causing at least some
of the problem with the booties and not taking any of the blame yourself.
Otherwise, why would you have mentioned the "fit" issue?

The problem is with the neoprene booties. The problem has nothing to do
with the waders being tight in the stomach. ADG rescinded my warranty
because TIE-FAST claimed I insisted on buying the waders.
A) tie-fast lied
B) the holes in the feet have nothing to do with the waders being tight
in the stomach.

This is entirely a warranty issue of waders less than 6 months old with
a 5 year warranty that has been voided by the manufacturer. If ADG had
said "ok, send in your waders and we will give you a new pair of the
same sized waders" I would not be unhappy. The fact that ADG rescinded
the warranty makes them a part of this. I sent them a email saying that
A) TIE-FAST did not tell the truth about my "insisting" on getting the
waders
B) the problems with the waders were all bellow the waist
C) I also gave them the name of the person at Fish First who looked at
the waders, and confirmed that it is a manufacturer issue.

All that said, I would still forget about it and buy another set of waders. With
this kind of wording in their warranty:

"*Wader Warranty:
5 Year prorated warranty, provided in the warranty tags. Exempt from abuse,
neglect, wear/tear, professional use, guides, and/or excessive usage. Excessive
usage is determined by ADG®"

you're in a no-win situation. If ADG has decided your situation falls within the
last sentence of that warranty, you can't win. Companies like Simms and Orvis
will usually try harder to satisfy than the lesser-knowns.
--
TL,
Tim
http://css.sbcma.com/timj