Talk about customer service!!!! Thanks Steve H

Well today was a happy day. I went to the mailbox and got one of those...you
have a package come pick it up letters. I figured it was something I ordered
or some sort of e-bay thing. Well to my surprise it was all of my tackle and
rods I had shipped to Wisconsin.

Seems Steve, even though he just finished up the whole NWC, took the time
to send my tackle back. But that's not the amazing thing.

Last year I won a Outdoorfrontiers rod for taking second place at the NWC.
I absoulutely loved the rod, well this rod exploded one day on a buzzbait
cast right above the handle. I contacted Steve to see if he had experienced
anything like that and while I don't think I did anything to the rod,,,, I
just might have with out knowing. or one of my kids did without knowing etc
etc... Steve told me to bring it with me he would take a look at it and let
me know what he thinks happened. Well I packed it and shipped it with my
rods and wasn't expecting much. When I opened my rod tube today I found a
brand new 7 ft med /heavy St Croix baitcasting rod. Needless to say if this
is the way he takes care of people who win rods, I can only imagine what he
does for people who buy his rods. Steve, thanks again. While I don't have
any custom rods, when it's time to purchase one I know who to go to. My
scorpion is on the rod as we speak and the battery is charging, I'll be
flipping frogs into the lilly's in the a.m. Fantastic, simply fantastic.
Thanks again Steve, and for those of you who are looking to buy a custom
rod, contact Steve, you won't be sorry. I have seen his work as have most of
the regulars on here. If you want a top quality rod from a top quality
person Steve's the man!!! Ok enough... I'm going to practice pitching in the
backyard before dinner.


Randy-