Plano Company = great customer service

I busted the handle on one of my Plano tackle boxes yesterday.

I emailed Plano customer service last night inquiring about a
replacement handle, and offered to pay for it - as the box was long
out of warranty. All they had to do was provide me a name and number
for who to contact with credit card info.

Plano emailed this morning that a handle is on the way, no charge.

Thanks Plano!

Jim

They are a great company I called them about drawers for my 777 box and they
sent me some no charge on two occasions in all I have eight spare drawers
for this box and they did not charge me for anything not even shipping
even though I did offer the second time
gotta love a company that loves its customers.

Wayne
"Jim Laumann" wrote in message
...
I busted the handle on one of my Plano tackle boxes yesterday.

I emailed Plano customer service last night inquiring about a
replacement handle, and offered to pay for it - as the box was long
out of warranty. All they had to do was provide me a name and number
for who to contact with credit card info.

Plano emailed this morning that a handle is on the way, no charge.

Thanks Plano!

Jim

Same here. I wrote and asked them where I could buy about 4 dozen
dividers for a particular model of Plano storage boxes and they sent
them to me at no charge.